Why do we report bugs?

James Richard Tyrer tyrerj at acm.org
Tue Apr 19 00:36:10 CEST 2005


Carlos Leonhard Woelz wrote:
> Hi James,
> 
> 
> On Sat, 16 Apr 2005 07:19:02 -0700, "James Richard Tyrer" 
> <tyrerj at acm.org> said:
> 
>> I now believe that part of the font problem is in KDE -- rather 
>> than Qt -- code so I filed a bug report:
>> 
>> http://bugs.kde.org/show_bug.cgi?id=103852
> 
> 
> Great bug report. Really. And BTW, thanks for your efforts tracking 
> down bugs in the Qt/KDE font system.
> 
Thanks for the good words.
> 
>> How is this 'mad house' organized?  Are we really all peers or is 
>> there an organization chart somewhere?
>> 
>> I, for one, feel dissed when my bug reports are summarily dismissed
>>  as irrelevant.
> 
> 
> I understand that. I think all bug reporters felt the same at some 
> point. I have an (unrequested) opinion about this, but I won't say 
> it, as I don't think this is the right place to discuss it.
> 
> Please refrain from posting these rants here, start a blog, complain
>  to kde-devel, or post inside the bug report instead.

I realize that this is, basically, your list.  But, I have to tell you
that I think that this is a more appropriate place to discuss this
issue.  I do not think that such remarks belong on BugZilla, and I
promised Stephan Kulow that I would not post such "rants" on kde-devel
in the future.

> This list is to support and coordinate the work for new contributors,
>  and this is hardly a subject for new people to discuss.

Yet it is an issue that many new people will face.

> (In fact, this is one of the first lists some people subscribe. This 
> kind of discussion is hardly a great incentive to them).

Actually, having their work summarily dismissed is the real disincentive 
-- "forewarned is forearmed" -- and they should expect that this will 
happen to them.  Many new people will face the same frustration.

> Could we end this thread, James? I feel like experiencing a deja vu.

If I promise not to whine about this, could we please continue with an
objective discussion of the issue.  There is, I believe, a lack of
coordination between the major developers and people that are willing
and able to do little jobs.  It is an issue that is appropriately 
discussed on your list.

-- 
JRT


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