[Kde-print-devel] [Bug 146313] A3 Page size missing in the Printing dialog

Kurt Pfeifle pfeifle at kde.org
Wed Jun 6 11:30:01 CEST 2007


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http://bugs.kde.org/show_bug.cgi?id=146313         




------- Additional Comments From pfeifle kde org  2007-06-06 11:29 -------
It would be nice (and in your own interest) if you told which *exact* printer *model* you are trying to make work. (Because then I could recommend a driver to you).

This very likely is not a KDEPrint bug. There are two possible explanations:

 * driver PPD, or the version which you have installed, uses an incomplete set of page size formats.
 * you printer model does not support A3 media, and hence it is missing from the list contained in the PPD.

Please visit http://openprinting.org/printer_list.cgi to find the latest and recommended driver.

Test the presence of an A3 media size in your driver's PPD by opening

  http://localhost:631/printers/

and clicking on the "Set Printer Options" button (which is called similar in CUPS 1.1.x). If the A3 is missing there too, the problem for sure is not in KDEPrint.

Since you are already aware of the driver's home page, you should do two things:

 (1) make sure you have installed the latest version, with a PPD for exactly the printer model you own
 (2) file a bug report with the HPLIP developers if you are sure your model supports A3 and it is still missing in the PPD

Cheers.


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