[Kde-print-devel] [Bug 120207] printjob is not visible in printjobs menu, but printer keeps printing last printjob and turning it self on. Printer is HP845C

Cristian Tibirna tibirna at kde.org
Mon Jan 23 00:12:34 CET 2006


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http://bugs.kde.org/show_bug.cgi?id=120207         




------- Additional Comments From tibirna kde org  2006-01-23 00:12 -------
On 22 January 2006 17:52, Estelle wrote:
> Dear mr. Tibirna,
>
> Also printmanger (print/-Konqueror) doesn't work after opening it and is
> very slow in loading + none of the menubuttons work.
>
> I hope this is of help in solving the problem, as I haven been able to
> print for more than a week now.
>
> Kind regards,


Your bug report puzzles me. I guess this is a case of very badly screwed 
installation: driver mismatch, network misconfiguration etc. It is also an 
unique report, nobody else seems to have encountered such behavior yet.

I'm not at all sure I will be able to help but anyways, please give me answers 
to the following:

- how is the printer connected to the computer?
- do you know what drivers are used by mandrake for your printer? (i.e. is it 
HPIJS or HPLIP?) And by the way, did you do anything special to configure 
that printer?
- the job that gets repeated is printed correctly?
- can you try to create a new printer queue (no need to delete the current 
one) and see if the behavior is reproduced?

For now, that's it. I will ask more perhaps once I have your answers.

Thanks


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