Reverting R490:abfdd65f0c85: Use URLs in multiget requests as returned by the Server for Kolab users

Daniel Vrátil dvratil at kde.org
Mon Oct 14 11:26:49 BST 2019


On Monday, 14 October 2019 11:00:44 CEST Volker Krause wrote:
> Hi Valorie,
> 
> On Monday, 14 October 2019 04:28:59 CEST Valorie Zimmerman wrote:
> > Hello PIMsters,
> > 
> > We (the CWG ) have gotten a very well-reasoned and outraged email from a
> > passionate KDE and PIM user, who can no longer use their calendar because
> > of:
> > 
> > [1] https://bugs.kde.org/show_bug.cgi?id=386985
> > [2] https://phabricator.kde.org/D8843
> > 
> > Can you please either add back the reverted patch that fixed the problem
> > for a multitude of users, or help Kolab fix their issue, or ?
> > 
> > It really is not OK to favor users of a particular Kolab server over many
> > other users who do not use this server.
> > 
> > If there is more behind this, please explain it so we can clarify this to
> > our users.
> 
> it is of course understandably frustrating when hit by this issue and thus
> having no access to ones calendar, I think everyone agrees that this should
> be fixed.
> 
> However, before jumping to conclusions, let's review what happened (looking
> at D8443):
> - D8443 is proposed, reviewed and integrated in November 2017.
> - Within a week a regression is discovered, namely it breaking access to
> some Kolab servers (because the people running master happen to use that,
> if that's actually the only affected server is actually unknown I think).
> - Given the short timeframe to the 17.12 release and a lack of a fix or even
> a full analysis of the problem and its impact, the patch get reverted. -
> Nothing happens for about a year
> - In Nov 2018 discussion restarts about how to find out what is actually
> wrong here.
> - Discussion stalls in Feb 27 with David providing a diagnostic patch,
> asking someone affected to apply that and provide the resulting output,
> which never happened.
> 
> It is also worth noting that this isn't a "a particular Kolab server" vs.
> "many other users", far from it. The current code works perfectly fine with
> many other servers out there, such as Nextcloud. In fact nobody I'm aware of
> in the PIM team even has access to an affected server, which is what makes
> it difficult to work on a patch.

Mailbox.org (where you can get an account for free) is affected by this bug - I 
believe it's mentioned in the bug report.

> 
> D8443 ended with a patch to test for anyone who has access to an affected
> server so we can progress that. Not doing that and instead asking for a
> patch to be applied that breaks things for other users doesn't seem like an
> appropriate way forward to me.
> 
> Regards,
> Volker


-- 
Daniel Vrátil
www.dvratil.cz | dvratil at kde.org
IRC: dvratil on Freenode (#kde, #kontact, #akonadi, #fedora-kde)

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