[Kde-pim] Marketing blocker

[Ingo Malchow]

Am Samstag, 9. März 2013, 18:15:28 schrieb O. Sinclair:
> On Saturday 09 March 2013 3:23 PM Mark Fraser wrote:
> > On Saturday 09 Mar 2013 16:27:38 Andras Mantia wrote:
> > > Hi,
> > > 
> > > O. Sinclair wrote:
> > > > KDE 4.10.1 on Kubuntu 12.10
> > > > 
> > > > MAJOR: inivisible incoming mails
> > > > 
> > > > one or more (most times one) incoming mail is indicated by mail
> > > > notifier
> > > > (systray icon). However in Kmail it is not seen.
> > > 
> > > This needs some clarification. Do the mails not appear in the inbox, but
> > > later appear *there*? That would be worrying. If you see in the
> > > notification that X mails appeared in INBOX, but you can't find them in
> > > INBOX, make sure they are not somewhere in another folder where a filter
> > > moved them (e.g. in spam folders).
> > > This is a known problem without a solution yet: mails are first
> > > delivered
> > > to inbox and from there processed by filters. The filtering code and the
> > > notification dialog gets signals about the mails being there. The order
> > > of the signals is undefined, it might be that 10 mails arrive in INBOX,
> > > from those 5 are moved somewhere by a filter. The notification might
> > > show
> > > either "10 new mails are in inbox" or "5 new mails are in inbox" or
> > > anything between.
> > 
> > I see this too, in the summary view and in the folder folder list it shows
> > that I have unread emails in a folder where they have been moved using a
> > filter. When I go into that folder, there are no new emails to read. If I
> > close and then restart KMail, those emails are now in that folder.
> 
> As Mark and Mantias both clarified this is mainly after filtering INBOX to
> move to another folder. I can not say it is always like that though, I will
> keep an eye on it now and try see if that is the case.
> 
> Mark explained the behaviour perfectly. Apart from restart it CAN work to
> browse all folders you have - but not always. The error is not consistent
> and I see no pattern  (like a certain filter and not another) but appears
> regularly.
> 
> As I recall this has been happening since the filter remake in 4.8 (?).
> 
> The notifier (systray) in my case is set to show all new mail except for
> SPAM folder and that works. Finding the mail can now be difficult however.
> 
> My worst case was finding a somewhat important mail several days after
> arrival. The notifier had actually stopped flagging for a new mail, by
> coincidence I opened the subfolder in question and suddenly a new mail
> appeared both in the notifier and in the folder.

I might want to add to this observation, this is not limited to kmail 
filtering. E.g. this also happens to me with a gmail account, and several 
"labels" (folders) in it, so filtered on the server instantly. In Gmail it is 
called archiving, so no copy is left in the INBOX, but only moved to the 
corresponding label folder. The system tray icon updates correctly, the 
folderview shows unread mails as well, but the message list doesn't get 
updated. 
Also, filtering the message list in kmail to show only unread mails doesn't 
help. Either going offline and online again or simply restarting kmail helps 
then.
Like the others, i don't see any pattern. Most of the time it works. Sometimes 
not. And it is also not related to the depth of the label folders.
Though, thinking about it, it never happened in the INBOX directly. At least 
not for me.

Ingo Malchow
--
(neverendingo)
KDE Community Working Group, KDE User Working Group
KDE Community Forums Administrator
New to KDE Software? - get help from http://userbase.kde.org or ask questions 
on http://forum.kde.org
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