[Kde-pim] troubleshooting tips?

Timothy Cahill tcahill at geniehomemagic.com
Mon Oct 1 16:44:42 BST 2007


Thanks for the reply Ingo

I appreciate your suggestion to upgrade to 1.9.7 and I will attempt this
if I am unable to resolve the RPM/distribution issue I'm encountering.
(I have tried with KDE to stay with OpenSuse-specific RPMs until now).

I understand that this is a community with very distributed
responsibilities and I'd like to give back as much as I (not a
programmer) can, so I'm hoping that I can help to isolate the issue and
feed that back to the distribution...

With that in mind, the rpm with the issue is at:
http://download.opensuse.org/repositories/KDE:/KDE3/openSUSE_10.2/i586/

Perhaps someone involved in that distribution will see this post and get
involved.

At the same time, I'm wondering if there are any debug switches that I
can use to troubleshoot KMail's email checking/downloading. Using
network analysis tools, I am not seeing any network port activity when
Kmail is supposed to be checking mail.

Can someone link me to any discussion/documentation on KMail's
networking components?

Ingo Klöcker wrote:
> On Monday 01 October 2007 07:05, Timothy Cahill wrote:
>> Hi,
>>
>> since I've upgraded to KMail 1.9.6, on Sept 25, KMail has not been
>> able to check/download mail. It still sends mail, and is able to
>> "check what the server supports" successfully, but when I click
>> "Check Mail In" ... the status bar immediately updates "[<time.]
>> Transmission complete. No new messages". But Kmail isn't checking.
>> There are new messages, and other mail clients (ie, thunderbird) are
>> able to download the mail.
>>
>> I've tried to troubleshoot the problem, and I'm wondering if anyone
>> has any suggestions. I've submitted a bug report at:
>>
>> http://bugs.kde.org/show_bug.cgi?id=150237
> 
> IIRC, then this was an intermediate and/or distribution specific 
> problem. I suggest to upgrade to KMail 1.9.7.
> 
> 
> Regards,
> Ingo
> 
> 
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> 
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