[krita] [Bug 507823] New: Crash/freezing when using toolbar on Mac
Ash
bugzilla_noreply at kde.org
Sun Aug 3 19:49:36 BST 2025
https://bugs.kde.org/show_bug.cgi?id=507823
Bug ID: 507823
Summary: Crash/freezing when using toolbar on Mac
Classification: Applications
Product: krita
Version First 5.2.11
Reported In:
Platform: Other
OS: macOS
Status: REPORTED
Severity: crash
Priority: NOR
Component: * Unknown
Assignee: krita-bugs-null at kde.org
Reporter: morseab6320 at gmail.com
Target Milestone: ---
Created attachment 183768
--> https://bugs.kde.org/attachment.cgi?id=183768&action=edit
Krita on mac causes krita to freeze
Additional info: Hello, I am a brand new user so this very well could be user
error. When I am using Krita on my Mac, and go into the toolbar (see
screenshot) and click the Krita section next to the apple logo. So I
click/hover on Krita->Services, it pops up a box where it says shortcuts: open
app. When I hover over "services" with my mouse/cursor, Krita freezes and has
crashed fully (closed unexpectedly) twice now. It seems to keep the box stuck
open with services highlighted and doesn't allow me to click anything within
krita except the minimize and close button. I hope this is helpful.
Krita
Version: 5.2.11 (git a4da714)
Hidpi: true
Sandbox: false
Qt
Version (compiled): 5.15.7
Version (loaded): 5.15.7
OS Information
Build ABI: arm64-little_endian-lp64
Build CPU: arm64
CPU: arm64
Kernel Type: darwin
Kernel Version: 24.5.0
Pretty Productname: macOS 15.5
Product Type: osx
Product Version: 15.5
Locale
Languages: en_US
C locale: C
QLocale current: en
QLocale system: en
QTextCodec for locale: UTF-8
OpenGL Info
Vendor: "Apple"
Renderer: "Apple M1"
Driver version: "4.1 Metal - 89.4"
Shading language: "4.10"
Requested format: QSurfaceFormat(version 4.1, options
QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8,
greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8,
samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0,
colorSpace QSurfaceFormat::DefaultColorSpace, profile
QSurfaceFormat::CoreProfile)
Current format: QSurfaceFormat(version 4.1, options
QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 32, redBufferSize 8,
greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8,
samples 0, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0,
colorSpace QSurfaceFormat::DefaultColorSpace, profile
QSurfaceFormat::CoreProfile)
GL version: 4.1
Supports deprecated functions false
Is OpenGL ES: false
supportsBufferMapping: true
supportsBufferInvalidation: false
forceDisableTextureBuffers: false
Extensions:
GL_ARB_sample_shading
GL_EXT_texture_filter_anisotropic
GL_ARB_instanced_arrays
GL_ARB_ES2_compatibility
GL_ARB_gpu_shader_fp64
GL_ARB_internalformat_query
GL_ARB_texture_rgb10_a2ui
GL_ARB_gpu_shader5
GL_ARB_tessellation_shader
GL_EXT_texture_sRGB_decode
GL_ARB_blend_func_extended
GL_APPLE_flush_render
GL_ARB_texture_gather
GL_ARB_occlusion_query2
GL_ARB_explicit_attrib_location
GL_NV_texture_barrier
GL_EXT_debug_label
GL_ARB_draw_indirect
GL_APPLE_rgb_422
GL_ARB_transform_feedback2
GL_ARB_transform_feedback3
GL_EXT_framebuffer_multisample_blit_scaled
GL_ARB_texture_query_lod
GL_ARB_vertex_type_2_10_10_10_rev
GL_ARB_draw_buffers_blend
GL_ARB_shader_subroutine
GL_ARB_viewport_array
GL_ARB_sampler_objects
GL_EXT_debug_marker
GL_ARB_shader_bit_encoding
GL_EXT_texture_compression_s3tc
GL_APPLE_client_storage
GL_ARB_texture_swizzle
GL_APPLE_texture_range
GL_ARB_timer_query
GL_ARB_vertex_attrib_64bit
GL_ARB_texture_cube_map_array
GL_ARB_texture_storage
GL_ARB_shading_language_include
GL_APPLE_row_bytes
GL_ARB_separate_shader_objects
GL_ARB_texture_buffer_object_rgb32
GL_APPLE_container_object_shareable
QPA OpenGL Detection Info
supportsDesktopGL: true
supportsOpenGLES: false
isQtPreferOpenGLES: true
Detected renderers:
(Supported) Apple M1 (4.1 Metal - 89.4)
useBufferInvalidation (config option): false
Hardware Information
GPU Acceleration: auto
Memory: 8192 Mb
Number of Cores: 8
Swap Location: /private/var/folders/8x/dt1sn9wd17b_5pfpxcsz_k080000gn/T
Built for: arm64+neon
Base instruction set: arm64+neon
Supported instruction sets: arm64+neon arm32+neon
Current Settings
Current Swap Location:
/private/var/folders/8x/dt1sn9wd17b_5pfpxcsz_k080000gn/T
Current Swap Location writable: true
Undo Enabled: true
Undo Stack Limit: 200
Use OpenGL: true
Use OpenGL Texture Buffer: true
Disable Vector Optimizations: false
Disable AVX Optimizations: false
Canvas State: OPENGL_SUCCESS
Autosave Interval: 420
Use Backup Files: true
Number of Backups Kept: 1
Backup File Suffix: ~
Backup Location: Same Folder as the File
Backup Location writable: false
Resource Location:
Use Win8 Pointer Input: false
Use RightMiddleTabletButton Workaround: false
Levels of Detail Enabled: false
Use Zip64: false
Loaded Python Plugins
colorspace
comics_project_management_tools
documenttools
exportlayers
filtermanager
lastdocumentsdocker
plugin_importer
quick_settings_docker
scripter
tenbrushes
tenscripts
Display Information
Number of screens: 1
Screen: 0
Name:
Depth: 24
Scale: 2
Physical DPI127.5
Logical DPI72
Physical Size: 286.871, 179.294
Position: 0, 0
Resolution in pixels: 1440x900
Manufacturer:
Model:
Refresh Rate: 60
Serial Number:
---------------------
================================================================================
SESSION: 18 May 2020 18:52:18 -0400. Executing
/Applications/krita.app/Contents/MacOS/krita
Krita Version: 4.2.9, Qt version compiled: 5.12.7, loaded: 5.12.7. Process ID:
10905
-- -- -- -- -- -- -- --
18 May 2020 18:52:43 -0400: Created image "Unnamed", 1600 * 1200 pixels, 100
dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc).
Layers: 2
18 May 2020 19:07:14 -0400: Saving Document as
/Users/Morse/Pictures/testimage.kra (mime: application/x-krita). 1600 * 1200
pixels, 3 layers. 101 frames, 24 framerate. Export configuration: No
configuration
18 May 2020 19:07:14 -0400: Converting from application/x-krita to
application/x-krita. Location: /Users/Morse/Pictures/testimage.kra. Real
location: /Users/Morse/Pictures/testimage.kra. Batchmode: 0. Configuration:
none
18 May 2020 19:07:15 -0400: Completed saving
/Users/Morse/Pictures/testimage.kra (mime: application/x-krita). Result: OK.
Size: 6730372. MD5 Hash: b90c5c7e43ccc806e320d2fdca346687
18 May 2020 19:07:15 -0400: Saving Completed
18 May 2020 19:08:28 -0400: Saving Document /Users/Morse/Pictures/testimage.kra
as /Users/Morse/Pictures/testimage.kra (mime: application/x-krita). 1600 * 1200
pixels, 3 layers. 101 frames, 24 framerate. Export configuration: No
configuration
18 May 2020 19:08:28 -0400: Create a simple backup for
/Users/Morse/Pictures/testimage.kra in the same location as the file.
18 May 2020 19:08:28 -0400: Converting from application/x-krita to
application/x-krita. Location: /Users/Morse/Pictures/testimage.kra. Real
location: /Users/Morse/Pictures/testimage.kra. Batchmode: 0. Configuration:
none
18 May 2020 19:08:30 -0400: Completed saving
/Users/Morse/Pictures/testimage.kra (mime: application/x-krita). Result: OK.
Size: 6730372. MD5 Hash: af30bcc602e14b9ee1467e341f70c6dc
18 May 2020 19:08:30 -0400: Saving Completed
18 May 2020 19:08:50 -0400: Saving Document /Users/Morse/Pictures/testimage.kra
as /Users/Morse/Downloads/testimage.png (mime: image/png). 1600 * 1200 pixels,
3 layers. 101 frames, 24 framerate. Export configuration: No configuration
18 May 2020 19:09:03 -0400: Converting from application/x-krita to image/png.
Location: /Users/Morse/Downloads/testimage.png. Real location:
/Users/Morse/Downloads/testimage.png. Batchmode: 0. Configuration: <!DOCTYPE
params>
<params>
<param type="internal" name="alpha">true</param>
<param type="internal" name="compression">3</param>
<param type="internal" name="forceSRGB">true</param>
<param type="internal" name="indexed">false</param>
<param type="internal" name="interlaced">false</param>
<param type="internal" name="saveAsHDR">false</param>
<param type="internal" name="saveSRGBProfile">false</param>
<param type="internal" name="storeAuthor">false</param>
<param type="internal" name="storeMetaData">false</param>
<param type="color" name="transparencyFillcolor"><![CDATA[<!DOCTYPE color>
<color>
<RGB g="1" r="1" space="sRGB-elle-V2-g10.icc" b="1"/>
</color>
]]></param>
</params>
18 May 2020 19:09:05 -0400: Completed saving
/Users/Morse/Downloads/testimage.png (mime: image/png). Result: OK. Size:
1618383. MD5 Hash: d0ec1182bf8cb67879803f67f625605e
18 May 2020 19:09:05 -0400: Saving Completed
12 Jun 2020 02:28:18 -0400: CLOSING SESSION
================================================================================
SESSION: 12 Oct 2021 00:26:16 -0400. Executing
/Applications/krita.app/Contents/MacOS/krita
Krita Version: 4.2.9, Qt version compiled: 5.12.7, loaded: 5.12.7. Process ID:
71342
-- -- -- -- -- -- -- --
12 Oct 2021 00:26:44 -0400: CLOSING SESSION
================================================================================
SESSION: 03 Aug 2025 14:10:48 -0400. Executing
/Volumes/krita/krita.app/Contents/MacOS/krita
Krita Version: 5.2.11 (git a4da714), Qt version compiled: 5.15.7, loaded:
5.15.7. Process ID: 97025
-- -- -- -- -- -- -- --
03 Aug 2025 14:10:48 -0400: Style: macintosh. Available styles: macintosh,
Windows, Fusion
03 Aug 2025 14:10:52 -0400: Creating database from scratch (database didn't
exist, new schema version: 0.0.17).
03 Aug 2025 14:14:47 -0400: Created image "Unnamed", 2480 * 3508 pixels, 600
dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc).
Layers: 6
03 Aug 2025 14:21:47 -0400: Autosaving:
/Users/Morse/krita-97025-document_0-autosave.kra
03 Aug 2025 14:21:57 -0400: Autosaving:
/Users/Morse/krita-97025-document_0-autosave.kra
03 Aug 2025 14:21:57 -0400: Converting from application/x-krita to
application/x-krita. Location:
/Users/Morse/krita-97025-document_0-autosave.kra. Real location:
/Users/Morse/krita-97025-document_0-autosave.kra. Batchmode: 0. Configuration:
none
03 Aug 2025 14:21:58 -0400: Completed saving
/Users/Morse/krita-97025-document_0-autosave.kra (mime: application/x-krita).
Result: OK. Warning: . Size: 1045632
03 Aug 2025 14:29:49 -0400: Autosaving:
/Users/Morse/krita-97025-document_0-autosave.kra
03 Aug 2025 14:29:49 -0400: Converting from application/x-krita to
application/x-krita. Location:
/Users/Morse/krita-97025-document_0-autosave.kra. Real location:
/Users/Morse/krita-97025-document_0-autosave.kra. Batchmode: 0. Configuration:
none
03 Aug 2025 14:29:50 -0400: Completed saving
/Users/Morse/krita-97025-document_0-autosave.kra (mime: application/x-krita).
Result: OK. Warning: . Size: 4731769
KRITA DID NOT CLOSE CORRECTLY
================================================================================
SESSION: 03 Aug 2025 14:32:44 -0400. Executing
/Volumes/krita/krita.app/Contents/MacOS/krita
Krita Version: 5.2.11 (git a4da714), Qt version compiled: 5.15.7, loaded:
5.15.7. Process ID: 97362
-- -- -- -- -- -- -- --
03 Aug 2025 14:32:44 -0400: Style: macintosh. Available styles: macintosh,
Windows, Fusion
03 Aug 2025 14:32:47 -0400: Database is up to date. Version: 0.0.17, created by
Krita 5.2.11, at Sun Aug 3 14:10:52 2025
03 Aug 2025 14:32:56 -0400: Importing application/x-krita to
application/x-krita. Location:
/Users/Morse/krita-97025-document_0-autosave.kra. Real location:
/Users/Morse/krita-97025-document_0-autosave.kra. Batchmode: 0
03 Aug 2025 14:32:56 -0400: Loaded image from application/x-krita. Size: 2480 *
3508 pixels, 8.33333 dpi. Color model: 8-bit integer/channel RGB/Alpha
(sRGB-elle-V2-srgbtrc.icc). Layers: 7
03 Aug 2025 14:34:34 -0400: CLOSING SESSION
================================================================================
SESSION: 03 Aug 2025 14:35:17 -0400. Executing
/Users/Morse/Desktop/krita.app/Contents/MacOS/krita
Krita Version: 5.2.11 (git a4da714), Qt version compiled: 5.15.7, loaded:
5.15.7. Process ID: 97418
-- -- -- -- -- -- -- --
03 Aug 2025 14:35:17 -0400: Style: macintosh. Available styles: macintosh,
Windows, Fusion
03 Aug 2025 14:35:20 -0400: Database is up to date. Version: 0.0.17, created by
Krita 5.2.11, at Sun Aug 3 14:10:52 2025
03 Aug 2025 14:35:25 -0400: Importing application/x-krita to
application/x-krita. Location:
/Users/Morse/krita-97025-document_0-autosave.kra. Real location:
/Users/Morse/krita-97025-document_0-autosave.kra. Batchmode: 0
03 Aug 2025 14:35:25 -0400: Loaded image from application/x-krita. Size: 2480 *
3508 pixels, 8.33333 dpi. Color model: 8-bit integer/channel RGB/Alpha
(sRGB-elle-V2-srgbtrc.icc). Layers: 7
03 Aug 2025 14:35:53 -0400: CLOSING SESSION
================================================================================
SESSION: 03 Aug 2025 14:35:58 -0400. Executing
/Users/Morse/Desktop/krita.app/Contents/MacOS/krita
Krita Version: 5.2.11 (git a4da714), Qt version compiled: 5.15.7, loaded:
5.15.7. Process ID: 97468
-- -- -- -- -- -- -- --
03 Aug 2025 14:35:58 -0400: Style: macintosh. Available styles: macintosh,
Windows, Fusion
03 Aug 2025 14:36:00 -0400: Database is up to date. Version: 0.0.17, created by
Krita 5.2.11, at Sun Aug 3 14:10:52 2025
03 Aug 2025 14:36:05 -0400: Importing application/x-krita to
application/x-krita. Location:
/Users/Morse/krita-97025-document_0-autosave.kra. Real location:
/Users/Morse/krita-97025-document_0-autosave.kra. Batchmode: 0
03 Aug 2025 14:36:05 -0400: Loaded image from application/x-krita. Size: 2480 *
3508 pixels, 8.33333 dpi. Color model: 8-bit integer/channel RGB/Alpha
(sRGB-elle-V2-srgbtrc.icc). Layers: 7
---------------------
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