[krita] [Bug 507823] New: Crash/freezing when using toolbar on Mac

Ash bugzilla_noreply at kde.org
Sun Aug 3 19:49:36 BST 2025


https://bugs.kde.org/show_bug.cgi?id=507823

            Bug ID: 507823
           Summary: Crash/freezing when using toolbar on Mac
    Classification: Applications
           Product: krita
      Version First 5.2.11
       Reported In:
          Platform: Other
                OS: macOS
            Status: REPORTED
          Severity: crash
          Priority: NOR
         Component: * Unknown
          Assignee: krita-bugs-null at kde.org
          Reporter: morseab6320 at gmail.com
  Target Milestone: ---

Created attachment 183768
  --> https://bugs.kde.org/attachment.cgi?id=183768&action=edit
Krita on mac causes krita to freeze

Additional info: Hello, I am a brand new user so this very well could be user
error. When I am using Krita on my Mac, and go into the toolbar (see
screenshot) and click the Krita section next to the apple logo. So I
click/hover on Krita->Services, it pops up a box where it says shortcuts: open
app. When I hover over "services" with my mouse/cursor, Krita freezes and has
crashed fully (closed unexpectedly) twice now. It seems to keep the box stuck
open with services highlighted and doesn't allow me to click anything within
krita except the minimize and close button. I hope this is helpful.




Krita

 Version: 5.2.11 (git a4da714)
 Hidpi: true
 Sandbox: false

Qt

  Version (compiled): 5.15.7
  Version (loaded): 5.15.7

OS Information

  Build ABI: arm64-little_endian-lp64
  Build CPU: arm64
  CPU: arm64
  Kernel Type: darwin
  Kernel Version: 24.5.0
  Pretty Productname: macOS 15.5
  Product Type: osx
  Product Version: 15.5

Locale

  Languages: en_US
  C locale: C
  QLocale current: en
  QLocale system: en
  QTextCodec for locale: UTF-8

OpenGL Info

  Vendor:  "Apple" 
  Renderer:  "Apple M1" 
  Driver version:  "4.1 Metal - 89.4" 
  Shading language:  "4.10" 
  Requested format:  QSurfaceFormat(version 4.1, options
QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8,
greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8,
samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0,
colorSpace QSurfaceFormat::DefaultColorSpace, profile 
QSurfaceFormat::CoreProfile) 
  Current format:  QSurfaceFormat(version 4.1, options
QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 32, redBufferSize 8,
greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8,
samples 0, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0,
colorSpace QSurfaceFormat::DefaultColorSpace, profile 
QSurfaceFormat::CoreProfile) 
  GL version: 4.1 
  Supports deprecated functions false 
  Is OpenGL ES: false 
  supportsBufferMapping: true 
  supportsBufferInvalidation: false 
  forceDisableTextureBuffers: false 
  Extensions: 
     GL_ARB_sample_shading 
     GL_EXT_texture_filter_anisotropic 
     GL_ARB_instanced_arrays 
     GL_ARB_ES2_compatibility 
     GL_ARB_gpu_shader_fp64 
     GL_ARB_internalformat_query 
     GL_ARB_texture_rgb10_a2ui 
     GL_ARB_gpu_shader5 
     GL_ARB_tessellation_shader 
     GL_EXT_texture_sRGB_decode 
     GL_ARB_blend_func_extended 
     GL_APPLE_flush_render 
     GL_ARB_texture_gather 
     GL_ARB_occlusion_query2 
     GL_ARB_explicit_attrib_location 
     GL_NV_texture_barrier 
     GL_EXT_debug_label 
     GL_ARB_draw_indirect 
     GL_APPLE_rgb_422 
     GL_ARB_transform_feedback2 
     GL_ARB_transform_feedback3 
     GL_EXT_framebuffer_multisample_blit_scaled 
     GL_ARB_texture_query_lod 
     GL_ARB_vertex_type_2_10_10_10_rev 
     GL_ARB_draw_buffers_blend 
     GL_ARB_shader_subroutine 
     GL_ARB_viewport_array 
     GL_ARB_sampler_objects 
     GL_EXT_debug_marker 
     GL_ARB_shader_bit_encoding 
     GL_EXT_texture_compression_s3tc 
     GL_APPLE_client_storage 
     GL_ARB_texture_swizzle 
     GL_APPLE_texture_range 
     GL_ARB_timer_query 
     GL_ARB_vertex_attrib_64bit 
     GL_ARB_texture_cube_map_array 
     GL_ARB_texture_storage 
     GL_ARB_shading_language_include 
     GL_APPLE_row_bytes 
     GL_ARB_separate_shader_objects 
     GL_ARB_texture_buffer_object_rgb32 
     GL_APPLE_container_object_shareable 

QPA OpenGL Detection Info 
  supportsDesktopGL: true 
  supportsOpenGLES: false 
  isQtPreferOpenGLES: true 
  Detected renderers: 
    (Supported) Apple M1 (4.1 Metal - 89.4)  

useBufferInvalidation (config option): false


Hardware Information

  GPU Acceleration: auto
  Memory: 8192 Mb
  Number of Cores: 8
  Swap Location: /private/var/folders/8x/dt1sn9wd17b_5pfpxcsz_k080000gn/T
  Built for: arm64+neon
  Base instruction set: arm64+neon
  Supported instruction sets: arm64+neon arm32+neon 

Current Settings

  Current Swap Location:
/private/var/folders/8x/dt1sn9wd17b_5pfpxcsz_k080000gn/T
  Current Swap Location writable: true
  Undo Enabled: true
  Undo Stack Limit: 200
  Use OpenGL: true
  Use OpenGL Texture Buffer: true
  Disable Vector Optimizations: false
  Disable AVX Optimizations: false
  Canvas State: OPENGL_SUCCESS
  Autosave Interval: 420
  Use Backup Files: true
  Number of Backups Kept: 1
  Backup File Suffix: ~
  Backup Location: Same Folder as the File
  Backup Location writable: false
  Resource Location: 
  Use Win8 Pointer Input: false
  Use RightMiddleTabletButton Workaround: false
  Levels of Detail Enabled: false
  Use Zip64: false


Loaded Python Plugins
        colorspace
        comics_project_management_tools
        documenttools
        exportlayers
        filtermanager
        lastdocumentsdocker
        plugin_importer
        quick_settings_docker
        scripter
        tenbrushes
        tenscripts


Display Information
Number of screens: 1
        Screen: 0
                Name: 
                Depth: 24
                Scale: 2
                Physical DPI127.5
                Logical DPI72
                Physical Size: 286.871, 179.294
                Position: 0, 0
                Resolution in pixels: 1440x900
                Manufacturer: 
                Model: 
                Refresh Rate: 60
                Serial Number: 


---------------------
================================================================================
SESSION: 18 May 2020 18:52:18 -0400. Executing
/Applications/krita.app/Contents/MacOS/krita

Krita Version: 4.2.9, Qt version compiled: 5.12.7, loaded: 5.12.7. Process ID:
10905
-- -- -- -- -- -- -- --
18 May 2020 18:52:43 -0400: Created image "Unnamed", 1600 * 1200 pixels, 100
dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc).
Layers: 2
18 May 2020 19:07:14 -0400: Saving Document  as
/Users/Morse/Pictures/testimage.kra (mime: application/x-krita). 1600 * 1200
pixels, 3 layers.  101 frames, 24 framerate. Export configuration: No
configuration
18 May 2020 19:07:14 -0400: Converting from application/x-krita to
application/x-krita. Location: /Users/Morse/Pictures/testimage.kra. Real
location: /Users/Morse/Pictures/testimage.kra. Batchmode: 0. Configuration:
none
18 May 2020 19:07:15 -0400: Completed saving
/Users/Morse/Pictures/testimage.kra (mime: application/x-krita). Result: OK.
Size: 6730372. MD5 Hash: b90c5c7e43ccc806e320d2fdca346687
18 May 2020 19:07:15 -0400: Saving Completed
18 May 2020 19:08:28 -0400: Saving Document /Users/Morse/Pictures/testimage.kra
as /Users/Morse/Pictures/testimage.kra (mime: application/x-krita). 1600 * 1200
pixels, 3 layers.  101 frames, 24 framerate. Export configuration: No
configuration
18 May 2020 19:08:28 -0400: Create a simple backup for
/Users/Morse/Pictures/testimage.kra in the same location as the file.
18 May 2020 19:08:28 -0400: Converting from application/x-krita to
application/x-krita. Location: /Users/Morse/Pictures/testimage.kra. Real
location: /Users/Morse/Pictures/testimage.kra. Batchmode: 0. Configuration:
none
18 May 2020 19:08:30 -0400: Completed saving
/Users/Morse/Pictures/testimage.kra (mime: application/x-krita). Result: OK.
Size: 6730372. MD5 Hash: af30bcc602e14b9ee1467e341f70c6dc
18 May 2020 19:08:30 -0400: Saving Completed
18 May 2020 19:08:50 -0400: Saving Document /Users/Morse/Pictures/testimage.kra
as /Users/Morse/Downloads/testimage.png (mime: image/png). 1600 * 1200 pixels,
3 layers.  101 frames, 24 framerate. Export configuration: No configuration
18 May 2020 19:09:03 -0400: Converting from application/x-krita to image/png.
Location: /Users/Morse/Downloads/testimage.png. Real location:
/Users/Morse/Downloads/testimage.png. Batchmode: 0. Configuration: <!DOCTYPE
params>
<params>
 <param type="internal" name="alpha">true</param>
 <param type="internal" name="compression">3</param>
 <param type="internal" name="forceSRGB">true</param>
 <param type="internal" name="indexed">false</param>
 <param type="internal" name="interlaced">false</param>
 <param type="internal" name="saveAsHDR">false</param>
 <param type="internal" name="saveSRGBProfile">false</param>
 <param type="internal" name="storeAuthor">false</param>
 <param type="internal" name="storeMetaData">false</param>
 <param type="color" name="transparencyFillcolor"><![CDATA[<!DOCTYPE color>
<color>
 <RGB g="1" r="1" space="sRGB-elle-V2-g10.icc" b="1"/>
</color>
]]></param>
</params>

18 May 2020 19:09:05 -0400: Completed saving
/Users/Morse/Downloads/testimage.png (mime: image/png). Result: OK. Size:
1618383. MD5 Hash: d0ec1182bf8cb67879803f67f625605e
18 May 2020 19:09:05 -0400: Saving Completed
12 Jun 2020 02:28:18 -0400: CLOSING SESSION
================================================================================
SESSION: 12 Oct 2021 00:26:16 -0400. Executing
/Applications/krita.app/Contents/MacOS/krita

Krita Version: 4.2.9, Qt version compiled: 5.12.7, loaded: 5.12.7. Process ID:
71342
-- -- -- -- -- -- -- --
12 Oct 2021 00:26:44 -0400: CLOSING SESSION
================================================================================
SESSION: 03 Aug 2025 14:10:48 -0400. Executing
/Volumes/krita/krita.app/Contents/MacOS/krita

Krita Version: 5.2.11 (git a4da714), Qt version compiled: 5.15.7, loaded:
5.15.7. Process ID: 97025
-- -- -- -- -- -- -- --
03 Aug 2025 14:10:48 -0400: Style: macintosh. Available styles: macintosh,
Windows, Fusion
03 Aug 2025 14:10:52 -0400: Creating database from scratch (database didn't
exist, new schema version: 0.0.17).
03 Aug 2025 14:14:47 -0400: Created image "Unnamed", 2480 * 3508 pixels, 600
dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc).
Layers: 6
03 Aug 2025 14:21:47 -0400: Autosaving:
/Users/Morse/krita-97025-document_0-autosave.kra
03 Aug 2025 14:21:57 -0400: Autosaving:
/Users/Morse/krita-97025-document_0-autosave.kra
03 Aug 2025 14:21:57 -0400: Converting from application/x-krita to
application/x-krita. Location:
/Users/Morse/krita-97025-document_0-autosave.kra. Real location:
/Users/Morse/krita-97025-document_0-autosave.kra. Batchmode: 0. Configuration:
none
03 Aug 2025 14:21:58 -0400: Completed saving
/Users/Morse/krita-97025-document_0-autosave.kra (mime: application/x-krita).
Result: OK. Warning: . Size: 1045632
03 Aug 2025 14:29:49 -0400: Autosaving:
/Users/Morse/krita-97025-document_0-autosave.kra
03 Aug 2025 14:29:49 -0400: Converting from application/x-krita to
application/x-krita. Location:
/Users/Morse/krita-97025-document_0-autosave.kra. Real location:
/Users/Morse/krita-97025-document_0-autosave.kra. Batchmode: 0. Configuration:
none
03 Aug 2025 14:29:50 -0400: Completed saving
/Users/Morse/krita-97025-document_0-autosave.kra (mime: application/x-krita).
Result: OK. Warning: . Size: 4731769

KRITA DID NOT CLOSE CORRECTLY
================================================================================
SESSION: 03 Aug 2025 14:32:44 -0400. Executing
/Volumes/krita/krita.app/Contents/MacOS/krita

Krita Version: 5.2.11 (git a4da714), Qt version compiled: 5.15.7, loaded:
5.15.7. Process ID: 97362
-- -- -- -- -- -- -- --
03 Aug 2025 14:32:44 -0400: Style: macintosh. Available styles: macintosh,
Windows, Fusion
03 Aug 2025 14:32:47 -0400: Database is up to date. Version: 0.0.17, created by
Krita 5.2.11, at Sun Aug 3 14:10:52 2025
03 Aug 2025 14:32:56 -0400: Importing application/x-krita to
application/x-krita. Location:
/Users/Morse/krita-97025-document_0-autosave.kra. Real location:
/Users/Morse/krita-97025-document_0-autosave.kra. Batchmode: 0
03 Aug 2025 14:32:56 -0400: Loaded image from application/x-krita. Size: 2480 *
3508 pixels, 8.33333 dpi. Color model: 8-bit integer/channel RGB/Alpha
(sRGB-elle-V2-srgbtrc.icc). Layers: 7
03 Aug 2025 14:34:34 -0400: CLOSING SESSION
================================================================================
SESSION: 03 Aug 2025 14:35:17 -0400. Executing
/Users/Morse/Desktop/krita.app/Contents/MacOS/krita

Krita Version: 5.2.11 (git a4da714), Qt version compiled: 5.15.7, loaded:
5.15.7. Process ID: 97418
-- -- -- -- -- -- -- --
03 Aug 2025 14:35:17 -0400: Style: macintosh. Available styles: macintosh,
Windows, Fusion
03 Aug 2025 14:35:20 -0400: Database is up to date. Version: 0.0.17, created by
Krita 5.2.11, at Sun Aug 3 14:10:52 2025
03 Aug 2025 14:35:25 -0400: Importing application/x-krita to
application/x-krita. Location:
/Users/Morse/krita-97025-document_0-autosave.kra. Real location:
/Users/Morse/krita-97025-document_0-autosave.kra. Batchmode: 0
03 Aug 2025 14:35:25 -0400: Loaded image from application/x-krita. Size: 2480 *
3508 pixels, 8.33333 dpi. Color model: 8-bit integer/channel RGB/Alpha
(sRGB-elle-V2-srgbtrc.icc). Layers: 7
03 Aug 2025 14:35:53 -0400: CLOSING SESSION
================================================================================
SESSION: 03 Aug 2025 14:35:58 -0400. Executing
/Users/Morse/Desktop/krita.app/Contents/MacOS/krita

Krita Version: 5.2.11 (git a4da714), Qt version compiled: 5.15.7, loaded:
5.15.7. Process ID: 97468
-- -- -- -- -- -- -- --
03 Aug 2025 14:35:58 -0400: Style: macintosh. Available styles: macintosh,
Windows, Fusion
03 Aug 2025 14:36:00 -0400: Database is up to date. Version: 0.0.17, created by
Krita 5.2.11, at Sun Aug 3 14:10:52 2025
03 Aug 2025 14:36:05 -0400: Importing application/x-krita to
application/x-krita. Location:
/Users/Morse/krita-97025-document_0-autosave.kra. Real location:
/Users/Morse/krita-97025-document_0-autosave.kra. Batchmode: 0
03 Aug 2025 14:36:05 -0400: Loaded image from application/x-krita. Size: 2480 *
3508 pixels, 8.33333 dpi. Color model: 8-bit integer/channel RGB/Alpha
(sRGB-elle-V2-srgbtrc.icc). Layers: 7

---------------------

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