"Gardening" old bugreports

[Thomas Baumgart]

On Donnerstag, 19. Januar 2023 22:39:45 CET Johannes Zarl-Zierl wrote:

> Hi,
> 
> Am Donnerstag, 19. Jänner 2023, 12:26:08 CET schrieb Nicolas Fella:
> > Am 19.01.23 um 04:04 schrieb Justin:
> > > The gardening team aims to find out if the bug reports are still
> > > relevant by involving the users who reported them in determining if
> > > they are still valid. This increases community involvement and helps
> > > KDE as there isn't anywhere near enough manpower to review the
> > > thousands upon thousands of bugs that haven't been touched in years.
> > 
> > Anecdotally many people don't like such automated changes being done to
> > their bugreports that don't actually engage with the content of the report.
> 
> Well, anecdotally you will mostly get feedback from people who don't like it. 
> Unless something is exceptionally great, few people will take the time to 
> speak out in favor of something that is already happening.
> 
> > > The bugs that we are interacting with are ones that have not had any
> > > activity for over 2 years. We are simply trying to reinvigorate
> > > discussion on those bugs to see if they are still valid. If the user
> > > does not reply within the standard 30 day period after a bug is set to
> > > NEEDSINFO, it is automatically closed by the Bug Janitor.
> > > 
> > > I am not simply closing bugs, so I do take offense that care is not
> > > applied.
> > 
> > Properly "triaging" old reports requires at least some level of
> > understanding of the project, codebase etc. I'm afraid there is no
> > simple solution to that and rule-based approaches aren't good enough.
> > Even taking things like CONFIRMED status or wishlist priority into
> > account assumes that these have actually been consistently applied.
> 
> As a maintainer on a small project, I'm quite happy to get an occasional nudge 
> on old reports. Yes, I do occasionally go over old reports to see if they are 
> still valid, but having somebody else doing this methodically makes sure I 
> don't gloss over some bug that could be closed or fixed.
> 
> Having this done by someone else without too much internal knowledge is an 
> absolute plus in my opinion. After all, if you want to clean up your attic, 
> you try to find a helper who does not have the same emotional attachment as 
> yourself.
> 
> 
> > > I will halt it until it is approved by more developers. However if it
> > > is decided that it isn't wanted then the KDE as a whole will need to
> > > entice more people in sorting old bugs individually as it is clearly
> > > not a priority right now for the majority.
> 
> Speaking for KPhotoAlbum, I really appreciate the bugzilla gardening. Thank 
> you for doing it!

I can second that for the KMyMoney project. An occasional poke and the
automated cleanup when no response arrives where it is needed helps a lot.


-- 

Regards

Thomas Baumgart

-------------------------------------------------------------
With every day I come closer to the grave and learn something new.
It all happens because I have wandered around too much and stumbled into
the Linux world - which is a fantastic place to be! (Algis Kabaila †)
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