Resetting Bugs in Kig

Albert Astals Cid aacid at kde.org
Thu Oct 20 10:50:50 UTC 2011


A Dimecres, 19 d'octubre de 2011, David Narvaez vàreu escriure:
> Hi,
> 
> Coming back to work on Kig, one thing I've been wanting to do is
> closing bug reports about crashes many versions ago or requests that
> are already implemented. IMO, those are not really adding value to the
> bug list since they are probably not reproducible anymore and users
> are not available to confirm so and close the bug. What I'd do is
> closing the bug as invalid and adding a comment that, if the user can
> reproduce the issue, then she can reopen a bug and we'll take a look
> at it.

No, please do not do that. If you close a bug, close it because you have 
really tried it and can not reproduce it anymore, not just because it is an 
old bug.

There is nothing more frustating as a user than reporting a bug, not having an 
answer for years, and then after all this time the only thing you get is a 
"closed because it is an old bug" and when you try to reproduce the bug it is 
still there. 

Albert

> 
> Makes sense? Hopefully this is not too rude. I can also go through the
> whole list of bugs (there are only 34 open bugs right now) and put
> here a list of those bugs that I think we can close for everyone to
> review, if needed.
> 
> David E. Narváez
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