OCS Providers File - High Numbers of Requests

[Shantanu Tushar Jha]

Hi,

Just an idea - do we have enough logs on the server to see the requests
history by date? If so, one can identify if there was a spike of the
requests after a particular set of dates (which can in turn give us a hint
about which release might contain a bug that's making more calls than
expected). Of course this is not useful if it's apparent that the request
count increased gradually instead of a spike.

Shantanu

On Thu, 23 Sept 2021 at 22:13, Nicolás Alvarez <nicolas.alvarez at gmail.com>
wrote:

> El jue, 23 de sep. de 2021 a la(s) 08:55, Aleix Pol (aleixpol at kde.org)
> escribió:
> >
> > On Thu, Sep 23, 2021 at 11:52 AM Ben Cooksley <bcooksley at kde.org> wrote:
> > >
> > > Hi all,
> > >
> > > It has recently come to our attention that the number of queries being
> handled for the endpoint https://autoconfig.kde.org/ocs/providers.xml on
> a day to day basis has gotten to the point where it is causing issues with
> server responsiveness to other traffic. This is perhaps best summarised by
> the following:
> > >
> > > root at nicoda /var/log/apache2 # ls -lah ...
> > > -rw-r----- 1 root adm 458M Sep 23 06:25 autoconfig.kde.org.log.1
> > > -rw-r----- 1 root adm 381M Sep 23 06:25 networkcheck.kde.org.log.1
> > > -rw-r----- 1 root adm 143M Sep 23 06:25 www.kde.org.log.1
> > >
> > > root at nicoda /var/log/apache2 # cat autoconfig.kde.org.log.1 | wc -l
> > > 4,222,343
> > >
> > > Based on those numbers we're looking at 48-49 requests per second (on
> average - peaks are much higher by many magnitudes), which seems extremely
> excessive given that this file is only supposed to be retrieved by KDE
> software when GHNS functionality is triggered. That is supported by the
> substantial size difference it has over networkcheck.kde.org - which is
> used by plasma-nm and NetworkManager (on Neon) to check for whether they
> have a working internet connection - which i'd expect to be the site
> receiving the most traffic.
> > >
> > > As such, I therefore suspect we have bug(s) in software that makes use
> of GHNS functionality.
> > >
> > > It would therefore be appreciated if we could please review the
> software in question to determine whether it is operating correctly. Given
> that it usually runs in the background on user systems, i'd especially
> appreciate it if a detailed review could be conducted on Discover and other
> software that conducts package management operations or assists in managing
> updates.
> > >
> > > Unfortunately all these applications submit a fairly useless user
> agent (Mozilla/5.0) so it is impossible for Sysadmin to ascertain any
> further information. If we could get information on the software that is
> originating the request added to the user agent to assist in investigating
> these issues in the future that would be extremely helpful.
> > >
> > > Thanks,
> > > Ben
> >
> > That's correct. Discover fetches them at startup. It's necessary to be
> > able to check if there are updates on KNS-provided resources.
> >
> > Incidentally,  I was looking into this yesterday incidentally. We
> > could see if caching is broken somehow. A request will still be needed
> > though to check if the cache is out of date.
>
> Caching seems to be working, since the vast majority of the requests
> are returning 304 Not Modified.
>
> However in *many* cases I see a single IP making multiple requests in
> the same second, and doing it again the next minute. Here's one IP
> address picked randomly:
>
> [22/Sep/2021:06:25:41 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:25:41 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:25:41 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:25:41 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:27:57 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:27:58 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:27:58 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:28:32 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:28:32 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:28:32 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:28:32 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:28:59 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:28:59 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:28:59 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:28:59 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:30:11 +0000] "GET /ocs/providers.xml HTTP/1.1" 200
> [22/Sep/2021:06:30:11 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:30:11 +0000] "GET /ocs/providers.xml HTTP/1.1" 200
> [22/Sep/2021:06:30:38 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:30:38 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:30:38 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:30:38 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:31:19 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:31:19 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:31:19 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:31:19 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:31:38 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:31:38 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:31:38 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
> [22/Sep/2021:06:31:38 +0000] "GET /ocs/providers.xml HTTP/1.1" 304
>
> This continues for hours. And it's not an isolated case; again, the IP
> I searched for was a random one from the log.
>
> There are 120 IP addresses that *each* made more than 10,000 requests
> in a 24h period.
>
> I tried a few GHNS things on my own system and I couldn't reproduce it...
>
> --
> Nicolás
>


-- 
Shantanu Tushar
shantanu.io
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