Introduction of new Nextcloud instance

Ben Cooksley bcooksley at
Fri Jul 23 23:54:53 BST 2021

On Sat, Jul 24, 2021 at 10:53 AM Jeff Huang <s8321414 at> wrote:

> Hi,
> Well, can't we switch back to Collabora Online or something else that use
> ODF as native file format?

Please compare the experience you see on against before continuing down that line of inquiry. uses Collabora Online currently.

> Regards,
> Jeff


> Ben Cooksley <bcooksley at> 於 2021年7月22日 週四 上午2:51 寫道:
>> On Thu, Jul 22, 2021 at 4:22 AM Noah Davis <noahadvs at> wrote:
>>> Thank you for doing this!
>>> I noticed that new documents created from the new file menu button use
>>> Microsoft Office formats (e.g., docx, xlsx). Can you swich the default
>>> formats to OpenDocument formats?
>> I'm afraid the native formats of OnlyOffice are the Microsoft Office
>> format files - which is also the format they work with internally.
>> It therefore doesn't allow changing the default file extension it will
>> try to create.
>> (With regards to ODF editing it warns that there may be some fidelity
>> issues)
>> You can however override the extension when creating and it will happily
>> respect that.
>> Regards,
>> Ben
>>> On Wed, Jul 21, 2021 at 7:36 AM Ben Cooksley <bcooksley at> wrote:
>>> >
>>> > Good morning community,
>>> >
>>> > As some of you will be aware, the current Nextcloud instance we
>>> operate has a number of performance issues which sometimes result in data
>>> loss.
>>> >
>>> > To resolve this as well as improve the overall collaborative editing
>>> experience we're able to offer, i'm pleased to introduce a replacement
>>> Nextcloud instance which you can find at
>>> >
>>> > Main changes to note here are the switch away from KDE Identity to
>>> MyKDE for authentication, as well as the switch to using OnlyOffice for
>>> document editing. We hope that these changes will solve the majority of the
>>> user experience issues we have had with In particular we
>>> expect the performance issues and data loss problems that accompanied them
>>> to be fully resolved, as they were caused by severe defects in the LDAP
>>> implementation in Nextcloud which they have not corrected more than a year
>>> after we brought them to their attention.
>>> >
>>> > It would be appreciated if you could please all test this installation
>>> over the coming week and let us know of any issues you encounter. Once this
>>> test phase has been completed we plan to migrate the contents of all group
>>> shared folders over from to the new system.
>>> >
>>> > Please note that once we have migrated everything over all existing
>>> shared links will unfortunately be broken. This is a result of how the LDAP
>>> support in Nextcloud works which makes it difficult to switch to a
>>> different method of user login for those accounts. While we investigated
>>> options to migrate this over, extremely poor communication from the vendor
>>> frustrated all attempts to transition this over cleanly and unfortunately
>>> requires a completely clean break to ensure we have no legacy issues
>>> causing problems for us in the future.
>>> >
>>> > Please let us know if you have any questions on the above.
>>> >
>>> > Thanks,
>>> > Ben Cooksley
>>> > KDE Sysadmin
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