Introduction of new Nextcloud instance

Ben Cooksley bcooksley at
Wed Jul 21 12:36:26 BST 2021

Good morning community,

As some of you will be aware, the current Nextcloud instance we operate has
a number of performance issues which sometimes result in data loss.

To resolve this as well as improve the overall collaborative editing
experience we're able to offer, i'm pleased to introduce a replacement
Nextcloud instance which you can find at

Main changes to note here are the switch away from KDE Identity to MyKDE
for authentication, as well as the switch to using OnlyOffice for document
editing. We hope that these changes will solve the majority of the user
experience issues we have had with In particular we expect
the performance issues and data loss problems that accompanied them to be
fully resolved, as they were caused by severe defects in the LDAP
implementation in Nextcloud which they have not corrected more than a year
after we brought them to their attention.

It would be appreciated if you could please all test this installation over
the coming week and let us know of any issues you encounter. Once this test
phase has been completed we plan to migrate the contents of all group
shared folders over from to the new system.

Please note that once we have migrated everything over all existing shared
links will unfortunately be broken. This is a result of how the LDAP
support in Nextcloud works which makes it difficult to switch to a
different method of user login for those accounts. While we investigated
options to migrate this over, extremely poor communication from the vendor
frustrated all attempts to transition this over cleanly and unfortunately
requires a completely clean break to ensure we have no legacy issues
causing problems for us in the future.

Please let us know if you have any questions on the above.

Ben Cooksley
KDE Sysadmin
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