bugzilla situation

[David Faure]

On Wednesday 22 February 2012 16:15:45 Giorgos Tsiapaliwkas wrote:
> Hello,
> 
> Toma's blog
> post<http://www.omat.nl/2012/02/18/sysadmin-needs-help-with-bugzilla-instal
> lation/> inspired
> me to send you this mail.
> 
> Right now our bugzilla is a mess. We have so many bug entries which we
> can't handle.
> Everyone is able to open a new bug, but only a few people are able to
> triage them.
> Most of the bugs are useless(duplicates and wishes). The true bugs are very
> few and most
> of them are being lost by the massive amount of open bugs.
> With such a mess on the bugzilla we are not able to coordinate our work
> using it.
> 
> Our projects have different needs, that's why they differ from each
> other(ML etc).
> Every project should be able to choose if everyone will be able to open a
> new bug or not.
> 
> In case that a user finds a "true" bug, he can go to the project's irc and
> to ask from someone to
> open the new bug.

Doesn't sound very open....

The alternative is the opposite: allowing everyone to edit/move/close bugs. 
I'm told this is how some other projects do it, and they say it's working well 
in practice. He asked me why we don't do this, and the only reply I could come 
up with was the few cases where bugs turned into actual political flamewars; 
his answer was obviously "give rights to everyone, and remove rights when 
someone abuses them". This is also what we do for SVN/GIT, so why don't we do 
this for bugzilla? Presuming people are innocent upfront, rather than guilty 
;)

-- 
David Faure, faure at kde.org, http://www.davidfaure.fr
Sponsored by Nokia to work on KDE, incl. KDE Frameworks 5