Introducing LikeBack - Quick Feedback from Beta-Testers

Aaron J. Seigo aseigo at kde.org
Fri Aug 11 19:51:27 BST 2006


On Friday 11 August 2006 11:08, Sébastien Laoût wrote:
> http://basket.kde.org/likeback.php

really nice idea...

if this gets wider usage, the initial window explaining the system is going to 
become annoying. if this goes into kde base, perhaps one message when the 
desktop first starts up explaining to the user that whenever they see those 
icons they can use them and what they do. perhaps also popup up a little 
passive message balloon pointing to the icons when the app starts up the 
first time notifying the user that there are feedback icons and which 
disappears automatically after a few seconds? that would make the feature 
more unobtrusive.

the feature wish and bug buttons are nice for smaller apps who perhaps don't 
have access to a bug system appropriate to them, but for larger apps or those 
who prefer "full" bug reporting systems they are probably not wanted. i see 
the second item on your enhancements list is "Provide a way for developers to 
hide some buttons/features." looking at the code you already accept a flag of 
Buttons enums... it would be a simple matter of using that to hide/show 
buttons.

which should help there. perhaps server-side integration with bug systems 
would be useful as others have noted, so one can send a bug / wish to 
bugs.kde.org for filing.

an RSS feed on the site for feedback would be a nice option as well so they 
could be viewed in akregator, for instance.

the big question in my mind is how big of a firehose will this become? will it 
generate so much feedback that developers become deluged with it? at which 
point does lowering the barriers to communication simply result in too much 
noise? ..... how much feedback of each type (like, dislike, bug) have you 
received via this system for basket? do you know how many downloads of basket 
you've received (so one might judge feedback rates against usage rates)?

-- 
Aaron J. Seigo
Undulate Your Wantonness
GPG Fingerprint: 8B8B 2209 0C6F 7C47 B1EA  EE75 D6B7 2EB1 A7F1 DB43

Full time KDE developer sponsored by Trolltech (http://www.trolltech.com)
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