Proposal: remove the restriction on normal Bugzilla users being able to change the Severity field

[Christoph Cullmann]

On 2021-06-19 16:21, Nate Graham wrote:
> Hello everyone!
> 
> Some time ago, we instituted a restriction preventing normal Bugzilla
> users from being able to change the Severity field of Bugzilla
> tickets. The reason for this change was to stop users with excessive
> ego from marking their own tickets and tickets they care deeply about
> as having the "critical" Severity level.
> 
> However due to technical limitations in Bugzilla, we were unable to
> prevent users from setting the Severity to "critical" (or anything
> else) at the moment they create the bug report, which introduced the
> odd situation of a user who accidentally sets the Severity level
> incorrectly by mistake being unable to correct the mistake!
> 
> This policy also prevents volunteer bug triagers from correcting the
> Severity level of miscategorized tickets (e.g. marking crashes as
> "crash" and feature requests as "wishlist") without being specifically
> granted permission by sysadmins, Christoph Feck, or me. This is a
> barrier to participation in bug triage.
> 
> My sense is that this policy created more problems than it solved, and
> it did not even succeed in solving the original problem anyway. I
> would like to propose letting unprivileged Bugzilla users change the
> Severity field once again. The priority field would still be
> restricted to privileged users.

I am for this proposal.

In the case of "problematic" bug reports, the severity level
changes are in my eyes the smaller issues compared to the
discussions that normally are done in such bugs that
shave away the good will of our developers/bugsquashers.

Greetings
Christoph

-- 
Ignorance is bliss...
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