Thank you! (was: Re: Reducing the load on Sysadmin)

Valorie Zimmerman valorie.zimmerman at
Fri Nov 15 18:59:03 GMT 2019

Amen to that! Sysadmin have always supported us (Student Programs,
Community Working Group) in when we've asked and even before we ask. :-)

Thank you.


On Sun, Nov 10, 2019 at 3:28 AM Martin Steigerwald <martin at>

> Dear Ben, dear admins for KDE infrastructure,
> Ben Cooksley - 09.11.19, 00:49:49 CET:
> > One of the things that was prepared as a result of the Sysadmin BoF at
> > Akademy was a list of systems and services which we look after and
> > provide to the community.
> >
> > Whilst individually all of the services seem fairly reasonable and
> > maintainable, the cumulative number of them has created a situation
> > where they limit our ability to reasonably maintain our services as a
> > collective whole.
> I followed the discussion followed by this and your other mails about
> that topic. And I am completely missing a very important thing in there:
> *Thank you*!
> *Thank you big time* to you and the other admins for all the work you do
> to keep KDE infrastructure running smoothly.
> Your work often is a lot less visible than the next shiny feature inside
> of Plasma or an application. It often happens in the background and may
> not be always thanked for at all, just cause no one notices to what
> extent it is your work that keeps all the services we take for granted
> running so smoothly as I do. I know how it can feel as I did quite some
> of similar work myself for some time.
> On top of that you and other admins responded to some requests of mine
> often quite quickly and even when it was just about re-open and fill a
> mailing list archive for kdepim / kdepim-users on own KDE's own
> infrastructure or some spam here and there. You did that on top of all
> the other work you have.
> So again, so that it really sinks in:
> *Thank you*
> In addition to that I ask everyone who responds to the more detailed
> mails to consider whether your answer will mostly mean even more work
> for the admins or whether it would actually help to reduce some of the
> workload. Please think a moment or two how you can make is easier for
> the admins to ease reduce their workload instead of adding even more
> work on top of it.
> I considered to offer some of my time to KDE admin work some times ago,
> but so far did not do that step out of the fear that I would easily be
> swamped by work then while leading an already very busy life and
> struggling to achieve some of my most important goals. And knowing how
> challenging it can be for me to say "no"… I rather did not offer help,
> even tough I would consider myself qualified enough for this kind of
> work, beyond a little collecting of some mails into an archive so far or
> so.
> I see your mail as a call for help, a call to have your workload eased a
> bit, Ben. I thought you would only be writing this in case you struggle
> with the current workload. And I can easily imagine that you do.
> All I ask everyone for is some respect for that, some respect for the
> often unseen work you admins do.
> So again:
> *Thank you!*
> I appreciate your work. Big time.
> Best,
> --
> Martin

-- - pronouns: she/her
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