Bugzilla order of sections when entering a new bug

[Boudewijn Rempt]

On woensdag 19 juni 2019 19:30:54 CEST Albert Astals Cid wrote:
> El dimarts, 18 de juny de 2019, a les 15:05:50 CEST, Boudewijn Rempt va escriure:
> > I was just entering a bug for Krita when I suddenly realized why I'm getting two, three or more reports a day with no information in the description at all. The duplicates block is so large that it pushes the description field out of sight -- and the result is that people don't see and try to cram their entire report in the summary line.
> > 
> > Would it be possible to switch the two blocks in the bug report template?
> 
> Are you sure that this is what happening?

I saw it happen to myself, even. It's the most logical explanation, too, for the number of bug reports I get with the template unchanged.

> I mean before you start writing the summary you can clearly see the Description field. Sure when you write something into it the duplicates area may push it away, but do people forget about the Description so fast?

Yes, they do. Don't forget that I tend to have the least technical bug reporters you can imagine.

> I don't think it makes sense moving the duplicates block after Description, the idea of the duplicates block is that you write the subject, then you get a suggestion of duplicates and say "oh yes, this is a duplicate of my bug" and thus you don't need to write the whole big text.

It takes a lot of specialist knowledge to actually recognize a bug as a duplicate, so I'm not even sure there is much value in the list of duplicates.

> Maybe we can explore making the duplicate list smaller/scrollable/collapsible?
> 
> Also, if people are submitting the bug, they are scrolling down, seeing the Description field and ignoring it anyway.
> 

What they see is a field filled with text -- and since there's text, they might not even notice that it still needs filling out.


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