Telemetry Policy

Volker Krause vkrause at kde.org
Mon Aug 14 10:48:04 BST 2017


On Monday, 14 August 2017 11:17:20 CEST Mario Fux wrote:
> Am Montag, 14. August 2017, 10:57:10 CEST schrieb Dr.-Ing. Christoph 
Cullmann:
> > Hi,
> 
> Morning
> 
> > > On 08/14/2017 05:30 PM, Ivan Čukić wrote:
> > >> Hi all,
> > >> 
> > >> While I do see the point behind 'off-by-default', I think it will ruin
> > >> the purpose since nobody will turn it on.
> > >> 
> > >> I'd propose having it on by default (at least) for pre-releases.
> > > 
> > > I'm not convinced. KDE publically runs on a platform of respecting
> > > user privacy (it's part of the vision). On-by-default metrics run
> > > the risk of someone calling bullshit on that, plus it's giving up
> > > on a privacy-related differentiator if, unlike others, we're off-
> > > by-default.
> > 
> > I would vote for "off-by-default", too.
> 
> I don't vote yet ;-).
> 
> > At the moment, we can not even judge how much data we receive with that
> > policy, we can still re discuss that if we really see we get not enough
> > feedback to have usable data.
> 
> So general question: How do we communicate or offer to set it on? First-run
> dialog? Release notes?

Let's make sure to keep policy and current implementation separate to avoid 
confusion and to avoid tying the policy too much to what happens to be 
implemented right now.

The policy doesn't state anything about "encouraging" to opt-in at this point. 
We probably want to add something about not "forcing" opt-in by for example 
not offering certain features only if telemetry in enabled. Beyond that it's 
mainly a marketing thing that doesn't need to be regulated by the telemetry 
policy IMHO.

The current implementation offers an encouragement system where it displays a 
passive popup after a certain time of using the application. It's 
intentionally not a first run dialog, that would generate a very bad first 
impression. But it's also intentionally a (recurring) in-app notification as I 
doubt we'd get much data if it's purely mentioned in the release notes, or the 
user just happens to find the option somewhere.

The participation ratio is one of the big unknowns so far, so this is an 
important aspect.

Regards,
Volker
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