Changes to the bugzilla workflow: 2 proposals

[Luigi Toscano]

On Monday, 12 December 2016 13:25:55 CET Boudewijn Rempt wrote:
> On Mon, 12 Dec 2016, Martin Gräßlin wrote:
> > No, that would affect more. For example when looking for a bug report I go
> > to bugs.kde.org, Browse, kwin, component and then have a very small list
> > of the bugs for that component and can find the bug report.
> > 
> > If all the nonsentical needsinfo bugs get in there and are not hidden by
> > default, it gets completely useless.
> > 
> > Also I don't want to be at 1000 open bug reports in a year. Consider the
> > social impact of that if weekly-bug-summary stats include those bugs.
> 
> Fortunately, in that case, the weekly info page has disappeared from
> the front page... But yes, needinfo is a category that applies to a bug,
> it isn't just "I have a question for this person who reported or commented
> on this bug" -- it's this bug report is useless without further info.
> 
> Now, if the status automatically changed back if info was added, that would
> be a nice improvement.

So if the weekly status page was filter out the bugs in needinfo state, would 
that be enough?
When the target of the needinfo answer, the needinfo flag is cleared (unless a 
checkbox is unchecked, this can be configured). The needinfo flag could be 
cleaned also if another person answers (not enabled by default).

> 
> > Please note that in case of KWin a needsinfo means we never hear back in
> > 99
> > out of 100 cases and as I mentioned before we get several of those per
> > day. My bug workflow is completely focused only on marking bugs as
> > needsinfo. Yes, it's broken and yes for a high profile product like KWin
> > it's even worse.
> > 
> > So any change of the process must ensure that we are not swamped in
> > useless
> > bug reports destroying all the default views and stats bugzilla provides.
> > 
> > Overall from what I read in this thread so far about it, I'm quite against
> > this change. For me the focus is on getting those bugs away as I know that
> > we won't get the backtrace. Try asking Arch users for a backtrace...
> 
> I have to agree. Krita (+1075, -1210) isn't in the plasmashell category of
> bugs (+2341, -2101) per year yet, but it's more than kwin (+646, -680), and
> bugzilla's workflow needs to be as simple as possible to support me. I don't
> think changing the way needinfo works simplifies my workflow.

I see this more as a reporting issues. If that can be fixed by changing the 
reports, would that be fine?

-- 
Luigi