[kde-community] user stats for Neon

[Mirko Boehm - KDE]

Hi, 

> On 21 Apr 2016, at 00:49, Agustin Benito (toscalix) <abenito at kde.org> wrote:
> 
> So my suggestion is:
> 
> * Let's do our best to be transparent about our goals, process and output,
> 
> * Let;s provide a simple way for those who think that collective
> ignorance is an affordable side effect of privacy to not participate
> on the data gathering, They have the right to think that way and we
> should respect it. We should work hard to prove them wrong. We have no
> spurious intentions.
> 
> * Let's make sure we establish a trusted process and rely on trusted
> people for this action. We already has proven in other areas that we
> can trust ourselves when dealing with sensitive topics/info.
> 
> * Let's assume we will be criticized for this. We will need to put
> energy in explaining our intentions and motivations but that will
> never be enough for some, even if we succeed.
> 
> But let's also assume also that:
> 
> * Ignorance is already hurting us. Again, no, we do not know what our
> users want and how they consume our software. This ignorance has deep
> consequences for the project.
> 
> * Even if we share a vision, it will be impossible to align as a
> community if we do not agree where we are. Speak the same language is
> a requirement to reach a plausible diagnosis, a requirement to take
> the right actions to accomplish the shared vision. Numbers are a key
> part of the solution, not the problem.
> 
> * It will take time, but if we improve as a consequence of this
> action, those who do not trust today that privacy and science are
> compatible, will at least understand that the sacrifice might be worth
> it for most. This is a very positive outcome.

+10^100. 

There *must* be an acceptable way to collect valid user feedback. It is vitally important to listen to our users, and to quantify their preferences, et cetera, et cetera. I see privacy being used as a catch-all argument to plainly refuse to collect any feedback. Can we please try to constructively find some middle ground?

Thanks, 

Mirko.
-- 
Mirko Boehm | mirko at kde.org | KDE e.V.
FSFE Fellow, FSFE Team Germany
Qt Certified Specialist
Request a meeting: https://doodle.com/mirkoboehm