Gcompris and Ubuntu issues

[Samprati Gada]

Hello.
This is Samprati from Tamarind Tree School, Dahanu, India.
Just to let you know - we tried installing Gcompris directly from the
website, through synaptic package manager and finally through snap.
In all three, the cursor is not visible.

As per your suggestion, I ran the "gcompris-qt -c" in a terminal but the
Gcompris that loaded up was still without the cursor.

I also checked the file - ~/.config/gcompris/gcompris-qt.conf,- and it did
have the lines "defaultCursor=false" and "noCursor=false".
Attached is a screenshot of that.
After changing the values to =true also, the problem remained.
Thereafter, I completely deleted both those lines and ran the program
again. Yet, the problem persisted.
Sending you screenshots of the config file before and after changes as well
as those of the Gcompris home screen.

Also sending a screencast to show that the values in the settings of
Gcompris match to those in the gcompris-qt.conf. In this screencast you
will also notice the absence of the cursor/ pointer.

Also attached is the screenshot of the terminal once I type the path in the
respective directory. I hope that is what you meant by the logs of running
the file.

Is there anything else that we should check from our end?

Thanks and regards
Samprati


On Mon, 17 Oct 2022 at 23:15, Johnny Jazeix <jazeix at gmail.com> wrote:

> Hi Michelle,
>
> can you run "gcompris-qt -c" in a terminal to ensure that the cursor was
> not disabled by mistake?
>
> In ~/.config/gcompris/gcompris-qt.conf, can you ensure that you don't have
> any line like: "defaultCursor=false" and "noCursor=false"
> Also, can you send us the logs in the terminal from this command? It could
> help us understand more why it happens.
>
> Cheers,
>
> Johnny
>
> Le lun. 17 oct. 2022 à 12:29, MIchelle C <michelle at tamarindtree.org> a
> écrit :
>
>> Hello team,
>>
>> We are a small school in rural India using Gcompris for the last ten
>> years.
>>
>> We have recently installed new linux machines using Ubuntu 22.4 and are
>> facing some glitches with Gcompris.
>>
>> Basically the mouse pointer is just not visible. We have installed using
>> several methods (from terminal, snap store, from your site). But are
>> unable to see the mouse with every installation.
>>
>> Kindly advise
>>
>> Thanks
>>
>> Michelle
>>
>>
>>
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