drkonqi and outdated software

Harald Sitter sitter at kde.org
Wed Nov 19 08:39:58 GMT 2025


Hey!

I currently have an MR open to disable crash reporting to KDE by
default and would like your input on the matter.

https://invent.kde.org/plasma/drkonqi/-/merge_requests/364

Essentially we have a problem with users sitting on outdated software
versions, reporting crashes, and then getting their crash closed
because their version is no longer getting releases from us. So the
idea is we have a simple knob to turn on/off reporting to KDE at
compile time and leave it to distributions to toggle this as
necessary.

When this is disabled, instead of getting the regular drkonqi UX flow,
the user will get a less integrated flow where they get a notification
about the crash that takes them to coredump-gui and then from there
they can click a button to go to the bug report url you have defined
in os-release.

How the knob is used is mostly up to you. You could have it enabled
while you ship supported versions but disable it when their support
ends. Or just leave it disabled and route all crash reporting through
your bug tracker first, upstreaming as necessary.

Obviously if you release supported versions regularly through rolling
updates or backports you can always enable reporting to KDE.

There is also the matter of default-off or on. Any preferences?

HS


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