Can't open .AVI files on USB device

[Gilles Caulier]

The original thread come from Reddit :

https://www.reddit.com/r/digiKam/comments/1rqhtbo/debugging_failed_to_load_image_problem/

Gilles Caulier

Le jeu. 12 mars 2026 à 12:50, John Schmidt <jsecho03 at gmail.com> a écrit :

> Longtime digikam user on Linux...I have a new installation of LinuxMint
> 22.3 and digikam 8.2.0. I've made no changes to the default Linux
> installation, nor to digikam.
>
> When I attempt to view photos & videos on an SD card (from a trail
> camera), using the Import function, it pulls up a preview window that
> shows all photos and videos on the SD card. All JPG photos look fine,
> and all .MP4 play fine. But the .AVI files just have a blank thumbnail
> with a "Failed to load image" message.
>
> If I download the .AVI videos into my photo albums, they will play just
> fine in digikam. So the problem seems limited to previewing .AVI files
> on a USB-mounted SD card before Importing. Any thoughts on what I might
> need to do?
>
> This worked perfectly prior to the upgrades I made.
>
> Thanks
>
>
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