My "People" tab shows (0) for everyone

[Michael Miller]

Hi Mark,
A good portion of the face engine was rewritten for 8.5.0, and the rest was rewritten for 8.6.0.  First, I recommend updating to 8.6.0.  It is faster, more stable, and more accurate.

We changed several things in the 8.5.0 and 8.6.0 rewrites, and as such, the face library needs to be retrained at a minimum (this is done in the Maintenance tool).  I highly recommend rescanning, too.  Finally, you’ll need to do several recognition scans to “find” the faces, but everything should come back.

My apologies for the extra work, but the improvements I think are well worth it.  We’re trying to do all these steps automatically in a future version.

Cheers,
Mike


> On Apr 27, 2025, at 8:06 AM, Mark Swan <markswanusa at gmail.com> wrote:
> 
> Currently using 8.5.0.  In some version prior to this one, within the last two years, I had done extensive work to assign names to faces.  Clearly, I have not looked at my “People” tab in a few months because I just noticed that every person listed had a “(0)”, meaning that the person’s face is not in any images.  There are thumbnails for each person, though.
> 
> I started a full “Detect faces” then “Recognize faces” and it is starting to repopulate each person.  Many people now look like they have “confirmed” images and also “new” images that I will go through and confirm or deny.
> 
> Any idea what would have wiped out these assignments?
> 
> Mark