Facial recognition isn't working

[Michael Miller]

Hi Robert,
Can you send us a debug log? To generate a debug log file on a Mac, follow these steps:


  1.  Open Terminal
  2.  In Terminal, type this line: export QT_LOGGING_RULES=“digikam*=true”
  3.  In Terminal, launch digiKam with this command (all on the same line): /Applications/digiKam.org/digikam.app/Contents/MacOS/digikam >> ~/Downloads/digikam.log 2>&1
  4.  Run a face scan like normal
  5.  Exit digiKam
  6.  Open your Downloads folder in finder
  7.  Find the digikam.log file, and right-click on it and select “Compress"

Send us the compressed log file and we’ll take a look.

Cheers,
Mike

On Apr 5, 2025, at 2:28 PM, robert lindsay <robert.lindsay at gmail.com> wrote:

When i start the search on a small subset of my pics (roughly 1000) I get the message it's starting the scan. After 20 minutes it still says its at 0% then eventually it just ends, no faces are found no option to tag. I'm on a intel processor BTW

On Sat, Apr 5, 2025, 12:44 PM Michael Miller <michael_miller at msn.com<mailto:michael_miller at msn.com>> wrote:
Hi Robert,
Can you please give us more information? What exactly do you mean by it isn't working? Is it not detecting faces in images? Is not matching unknown faces to tagged faces? Is face recognition enabled in the download screen?

Face recognition works great on MacOS Sonoma. I'm a Mac guy, too, and I wrote it using an M1 MacBook Pro running Sonoma.

Cheers,
Mike



Sent from my T-Mobile 5G Device



-------- Original message --------
From: robert lindsay <robert.lindsay at gmail.com<mailto:robert.lindsay at gmail.com>>
Date: 4/5/25 11:43 AM (GMT-05:00)
To: digiKam - Home Manage your photographs as a professional with the power of open source <digikam-users at kde.org<mailto:digikam-users at kde.org>>
Subject: Facial recognition isn't working

Digram 8.6 on mac Sonoma

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