digikam crashes while finding new items

[Gilles Caulier]

Hi Ron,

Yes, it's known that HEIF can be problematic, especially under MacOS.
It's generally a problem in libheif and codec dependencies. Typically,
the format evolves quickly as plenty of features are present in the
standard, and phone software exploits the capabilities more and more.
So to check all cases in this library (that we don't maintain), it's a
big puzzle.

In all cases, please capture a Terminal trace of digiKam when the
problem occurs. Look instructions here :

https://www.digikam.org/contribute/

... perhaps the problem is located in another place in the software...

Best

Gilles Caulier

Le dim. 28 juil. 2024 à 12:03, Ronald ORENSTEIN
<ron.orenstein at rogers.com> a écrit :
>
> Hi Gilles,
>
> These are Nikon RAW files and jpgs.   I have HEIFs in another folder on the drive but I believe the crashes happened while the program was working on the folder with the RAW files.
>
> Are HEIFs a problem?   I could try excluding the other folder from the collection.
>
> Thanks
>
> Ron
>
> Ronald Orenstein 1825 Shady Creek Court Mississauga, ON L5L 3W2 Canada ronorenstein.blogspot.com
> On Jul 28, 2024 at 12:21 AM -0700, Gilles Caulier <caulier.gilles at gmail.com>, wrote:
>
> Hi, Which kind of image file format did you use in your collection? HEIF ?
>
> Best
>
> Gilles Caulier
>
> Le dim. 28 juil. 2024 à 07:54, Ronald Orenstein
> <ron.orenstein at rogers.com> a écrit :
>
>
> Hi Gilles and all,
>
> I have installed version 8.4 for Mac. I transferred some new photos to my external Samsung T7 disc which DigiKam has handled without trouble before. However, it now repeatedly crashes when trying to find the new images. If I disconnect the T7 DigiKam opens without trouble.
>
> The new folder of photos is readable by other imaging software on my computer (ACDSee, ON1 Raw, Fast Raw Viewer) with none of the files appearing as corrupted.
>
> I reinstalled DigiKam and ran Disk Utility on the T7, but the problem still occurs.
>
> I would greatly appreciate any help you can give me.
>
> Thanks -
>
> Ron
>
>
> Ronald Orenstein
> 1825 Shady Creek Court
> Mississauga, ON L5L 3W2
> Canada
> ronorenstein.blogspot.com
> ronorensteinwriter.blogspot.com