[digiKam-users] DigiKam not responding

Wed Mar 29 03:02:12 BST 2023

Hi Nadine,

Where is located G:/photos/ ?

This path is used to host the database files. It's on the network ? a
local disk ? a removable media ?

Also, there are plenty of database errors as :

00000327    19.48903275    [11468] digikam.dbengine: Failure executing query:
00000328    19.48903275    [11468]  "REPLACE INTO UniqueHashes
(uniqueHash, fileSize, thumbId) VALUES (:a,:bb,:bc);"
00000329    19.48903275    [11468] Error messages: "Unable to fetch
row" "database disk image is malformed" "11" 1
00000330    19.48903275    [11468] Bound values:  (QVariant(QString,
"5da4d227613ac8ad01d9ca969de2f78c"), QVariant(qlonglong, 196051342),
QVariant(int, 524768))
00000331    19.49021149    [11468] digikam.dbengine: Failure executing query:
00000332    19.49021149    [11468]  "REPLACE INTO Thumbnails (id,
type, modificationDate, orientationHint, data) VALUES(:a, :bb, :bc,
:bd, :be);"
00000333    19.49021149    [11468] Error messages: "Unable to fetch
row" "database disk image is malformed" "11" 1

Gilles

Le mer. 29 mars 2023 à 03:03, Nadine Helkenn <cnhelkenn at comcast.net> a écrit :
>
> Logfile was too big. Shortened it more.
>
> ________________________________
> From: Nadine Helkenn <cnhelkenn at comcast.net>
> Sent: Tuesday, March 28, 2023 5:07 PM
> To: Maik Qualmann <metzpinguin at gmail.com>; digikam-users at kde.org <digikam-users at kde.org>
> Subject: Re: [digiKam-users] DigiKam not responding
>
> Thank you, Maik
>
> I have included the first portion of the logfile. It is still running & the same lines are being repeated. This file is the first 400k. The complete files is > 338M, but is still running. If this log is looking at each of the image files, this could take a really long time. I have > 114k images.
>
> Gratefully,
> Nadine H
>
> ________________________________
> From: Digikam-users <digikam-users-bounces at kde.org> on behalf of Maik Qualmann <metzpinguin at gmail.com>
> Sent: Monday, March 27, 2023 11:01 PM
> To: digikam-users at kde.org <digikam-users at kde.org>
> Subject: Re: [digiKam-users] DigiKam not responding
>
> Uninstall digiKam-7.10.0 and download and install the upcoming digIkam-8.0.0
> (without debug) from here:
>
> https://files.kde.org/digikam/
>
> After starting, go to the digiKam settings under Miscellaneous-> System and
> activate internal debugging. Start DebugView and restart digiKam. Post the
> complete log from the beginning.
>
> Maik
>
> Am Dienstag, 28. März 2023, 07:10:05 CEST schrieb Nadine Helkenn:
> > I actually thought that I had made some progress, but that is not the case.
> >
> >
> > I have no idea why DigiKam is becoming non responsive, but it continues to
> > happen. When it totally stops responding there are no entries in the debug
> > log file.
> >
> >
> > In an effort to get more information about my issue, I uninstalled 7.10.0
> > and did a fresh install of 7.10.0-debug. I get the same log entries as
> > before.
> >
> >
> > Now I have tried something different. I went to tools-> maintenance -> to
> > rebuild the thumbnails. DigiKam is using 12-16% of CPU & 7% of memory; it
> > has been running for several hours & there is 0% shown in the progress bar.
> > There are about 30 lines added to the log file: 1) "Proxy object acquired
> > for read by thread 9940." & 2) "Thread 9940 releasing Proxy object for
> > read." Over & over again. And again the thumbnails are missing
> >
> >
> > I need help.
> >
> >
> > Nadine H
> >
> > From: Digikam-users <digikam-users-bounces at kde.org> on behalf of Nadine
> > Helkenn <cnhelkenn at comcast.net> Sent: Sunday, March 26, 2023 1:44 PM
> > To: Gilles Caulier <caulier.gilles at gmail.com>
> > Cc: digikam-users at kde.org <digikam-users at kde.org>
> > Subject: Re: [digiKam-users] DigiKam not responding
> >
> > I have completed the steps as outlined below; a totally fresh install.
> >
> >
> > The log file shows several .dll files that are not loaded. I don't
> > understand why that is
> >
> >
> > I also don't understand why the first thing that happens when DigiKam loads
> > is an attempt to access the "A" drive (floppy).
> >
> >
> > The activity that I am working on is with the Image Editor to straighten
> > print scans that are crooked, deleting the original, & renaming to the
> > original file name. The last entries in the log file refer to those
> > activities Including errors with Exiv2. I don't understand the impact of
> > those entries
> >
> >
> > DigiKam loads properly, as far as I can tell. And it remains responsive.
> >
> >
> > I have performed a few operations with metadata editing for changing dates,
> > adding additional info (comments, lighting, etc.) & there doesn't seem to
> > be any entries in the log to refer to these operations. I assume that there
> > are no issues there.
> >
> >
> > Anything you can tell me that will help me to optimize DigiKam is always
> > appreciated. Thank you for your help. I would like to see an error-free
> > log file. I will continue to ocassionally record the log file.
> >
> >
> > Gratefully, Nadine H
> >
> >
> >
> >
> >
> > From: Digikam-users <digikam-users-bounces at kde.org> on behalf of Gilles
> > Caulier <caulier.gilles at gmail.com> Sent: Saturday, March 25, 2023 2:56 AM
> > Cc: digikam-users at kde.org <digikam-users at kde.org>
> > Subject: Re: [digiKam-users] DigiKam not responding
> >
> > Hi Nadine,
> >
> > This best way to investigate and solve your problem will be to follow
> > the the online documentation instructions to :
> >
> > 1/ Backup all configuration files from digiKam.
> >
> > https://docs.digikam.org/en/getting_started/installation.html#configuration-> files
> >
> > 2/ Backup your database files.
> >
> > https://docs.digikam.org/en/setup_application/database_settings.html#the-sql
> > ite-database
> >
> > 3/ Uninstall digiKam from your computer (C:/program Files/digiKam/
> > must disappear if you installed the application at this place).
> >
> > 4/ Re-install digiKam 7.10.0.
> >
> > 5/ Launch the application and see if it can be started properly.
> >
> > Best
> >
> > Gilles Caulier
> >
> > Le jeu. 23 mars 2023 à 07:40, Gilles Caulier
> >
> > <caulier.gilles at gmail.com> a écrit :
> > > Hi Nadine,
> > >
> > > Sorry for the delay. I will try to respond to you in detail this
> > > evening. I'm busy in my office currently...
> > >
> > > Best regards
> > >
> > > Gilles Caulier
> > >
> > > Le lun. 20 mars 2023 à 23:54, Nadine Helkenn <cnhelkenn at comcast.net> a
> écrit :
> > > > Mail, I want you to know that I appreciate you & Gilles more than you
> > > > can know. I am trying to understand what has happened here & even more
> > > > so to fix my DigiKam.
> > > >
> > > > Correct me if I am wrong:
> > > > The "Invalid escape sequence ... " messages are concerning screen
> > > > formatting.
> > > >
> > > > So if these lines in the digikamrc file are in error, what should they
> > > > be?
> > > >
> > > > My initial issue with DigiKam "not responding" began while I was using
> > > > 7.7.0. I have been using that version, I believe, since before December
> > > > 2022. I upgraded to 7.9.0 a few days ago in an attempt to solve the
> > > > "not responding" issue. As you can see, that didn't work When Gilles
> > > > asked for Debug logs, I installed the debug version of 79.0. I have
> > > > not installed any version of 8.x.x.
> > > >
> > > > I'm not understanding why the log shows errors with loading plug-ins.
> > > > The plug-ins appear to be located in the appropriate locations.
> > > >
> > > > What is the best way for me to resolve my situation? How do I correct
> > > > the functionality of the digikamrc config file? How can I make DigiKam
> > > > find the plug-ins? What version of DigiKam is best for me to use?
> > > >
> > > > As always, thank you so much,
> > > >
> > > > Nadine H
> > > >
> > > > ________________________________
> > > > From: Digikam-users <digikam-users-bounces at kde.org> on behalf of Maik
> > > > Qualmann <metzpinguin at gmail.com> Sent: Sunday, March 19, 2023 11:58 PM
> > > > To: digikam-users at kde.org <digikam-users at kde.org>
> > > > Subject: Re: [digiKam-users] DigiKam not responding
> > > >
> > > > The wrong entries in the config file come from an (older) KXMLGui. When
> > > > writing window positions, the monitor name and more should be used.
> > > > Since the monitor device names were not always resolved under Windows,
> > > > but also under Wayland, the sprintf placeholders were written as config
> > > > keys.
> > > >
> > > > Some plugins not loading looks like a mix of digiKam-7/8 in the system.
> > > >
> > > > Maik
> > > >
> > > > Am Montag, 20. März 2023, 07:04:43 CET schrieb Gilles Caulier:
> > > > > Le lun. 20 mars 2023 à 01:32, Nadine Helkenn <cnhelkenn at comcast.net> a
> > > > > écrit> > >
> > > > > > Thank you, Gilles
> > > > > >
> > > > > > All of those files are on an SSD that does not appear to have any
> > > > > > failures. My virus protection is up to date. But no matter.
> > > > >
> > > > > The SSD is a removable one or installed on your computer ?
> > > > >
> > > > > Did you install more than one digiKam version on your computer ? didi
> > > > > you use only the official installer from the 7.x digiKamorg web site
> > > > > or did you try the 8.0.0 pre release installer ?
> > > > >
> > > > > > The question now is how do I recover or replace those files to make
> > > > > > it
> > > > > > work again?
> > > > >
> > > > > For the binary files, a re-install of digiKam must solve the problem
> > > > > if the same location is used to install and replace the old one.
> > > > >
> > > > > For the config file (which is a text INI file), did you backup all
> > > > > files listed in online doc :
> > > > >
> > > > > https://docs.digikam.org/en/getting_started/installationhtml#configura
> > > > > tion-> files
> > > > >
> > > > > If not, do it, and send me by mail an archive for investigation.
> > > > >
> > > > > > You are a treasure,
> > > > >
> > > > > (:=)))
> > > > > Best regards
> > > > >
> > > > > Gilles
> > > > >
> > > > > > Nadine H
> > > > > >
> > > > > > ________________________________
> > > > > > From: Digikam-users <digikam-users-bounces at kde.org> on behalf of
> > > > > > Gilles
> > > > > > Caulier <caulier.gilles at gmail.com> Sent: Sunday, March 19, 2023 3:02
> > > > > > PM
> > > > > > To: digikam-users at kde.org <digikam-users at kde.org>
> > > > > > Subject: Re: [digiKam-users] DigiKam not responding
> > > > > >
> > > > > > Hi,
> > > > > >
> > > > > > I see 2 problems from the log. first one is the most important:
> > > > > >
> > > > > > 00000025 297.93386841 [3132] kf.config.core: "KConfigIni: In
> > > > > > file C:/Users/Mom/AppData/Local/digikamrc, line 1296: " "Invalid
> > > > > > escape sequence \"\\D\"."
> > > > > > 00000026 297.93399048 [3132] kf.config.core: "KConfigIni: In
> > > > > > file C:/Users/Mom/AppData/Local/digikamrc, line 1334: " "Invalid
> > > > > > escape sequence \"\\.\"."
> > > > > > 00000027 297.93405151 [3132] kf.config.core: "KConfigIni: In
> > > > > > file C:/Users/Mom/AppData/Local/digikamrc, line 1334: " "Invalid
> > > > > > escape sequence \"\\I\"."
> > > > > > 00000028 297.93411255 [3132] kf.config.core: "KConfigIni: In
> > > > > > file C:/Users/Mom/AppData/Local/digikamrc, line 1335: " "Invalid
> > > > > > escape sequence \"\\S\"."
> > > > > > 00000029 1974.45385742 [3132] kf.config.core: "KConfigIni: In
> > > > > > file C:/Users/Mom/AppData/Local/digikamrc, line 1294: " "Invalid
> > > > > > escape sequence \"\\D\"."
> > > > > > 00000030 1974.45385742 [3132] kf.config.core: "KConfigIni: In
> > > > > > file C:/Users/Mom/AppData/Local/digikamrc, line 1296: " "Invalid
> > > > > > escape sequence \"\\D\"."
> > > > > > 00000031 1974.45385742 [3132] kf.config.core: "KConfigIni: In
> > > > > > file C:/Users/Mom/AppData/Local/digikamrc, line 1299: " "Invalid
> > > > > > escape sequence \"\\D\"."
> > > > > > 00000032 1974.45410156 [3132] kf.config.core: "KConfigIni: In
> > > > > > file C:/Users/Mom/AppData/Local/digikamrc, line 1301: " "Invalid
> > > > > > escape sequence \"\\D\"."
> > > > > > 00000033 1974.45410156 [3132] kf.config.core: "KConfigIni: In
> > > > > > file C:/Users/Mom/AppData/Local/digikamrc, line 1337: " "Invalid
> > > > > > escape sequence \"\\.\"."
> > > > > > 00000034 1974.45422363 [3132] kf.config.core: "KConfigIni: In
> > > > > > file C:/Users/Mom/AppData/Local/digikamrc, line 1337: " "Invalid
> > > > > > escape sequence \"\\I\"."
> > > > > > 00000035 1974.45422363 [3132] kf.config.core: "KConfigIni: In
> > > > > > file C:/Users/Mom/AppData/Local/digikamrc, line 1338: " "Invalid
> > > > > > escape sequence \"\\P\"."
> > > > > > Your digikamrc file is corrupted. this one hosts all settings,
> > > > > > including the collections. I don't know how you arrives at this
> > > > > > stage,
> > > > > > but this can explain why digiKam fails to run.
> > > > > >
> > > > > > Look also the second one :
> > > > > >
> > > > > > 00000004 4.03615141 [3132] digikam.general: Ignoring to load the
> > > > > > following file since it doesn't look like a valid digiKam external
> > > > > > plugin: "C:/Program
> > > > > > Files/digiKam/plugins/digikam/bqm/Bqm_Assigncaptions_Plugin.dll"
> > > > > > 00000005 4.03615141 [3132] Reason: "Cannot load library
> > > > > > C:\\Program
> > > > > > Files\\digiKam\\plugins\\digikam\\bqm\\Bqm_Assigncaptions_Plugin.dll
> > > > > > : The
> > > > > > specified procedure could not be found."
> > > > > > 00000006 4.06181002 [3132] digikam.general: Ignoring to load the
> > > > > > following file since it doesn't look like a valid digiKam external
> > > > > > plugin: "C:/Program
> > > > > > Files/digiKam/plugins/digikam/bqm/Bqm_AssignLabels_Plugin.dll"
> > > > > > 00000007 4.06181002 [3132] Reason: "Cannot load library
> > > > > > C:\\Program
> > > > > > Files\\digiKam\\plugins\\digikam\\bqm\\Bqm_AssignLabels_Plugin.dll:
> > > > > > The
> > > > > > specified procedure could not be found."
> > > > > > 00000008 4.37046480 [3132] digikam.general: Ignoring to load the
> > > > > > following file since it doesn't look like a valid digiKam external
> > > > > > plugin: "C:/Program
> > > > > > Files/digiKam/plugins/digikam/bqm/Bqm_ConvertToAVIF_Plugin.dll"
> > > > > > 00000009 4.37046480 [3132] Reason: "Cannot load library
> > > > > > C:\\Program
> > > > > > Files\\digiKam\\plugins\\digikam\\bqm\\Bqm_ConvertToAVIF_Plugin.dll:
> > > > > > The
> > > > > > specified procedure could not be found."
> > > > > > 00000010 4.50869894 [3132] digikam.general: Ignoring to load the
> > > > > > following file since it doesn't look like a valid digiKam external
> > > > > > plugin: "C:/Program
> > > > > > Files/digiKam/plugins/digikam/bqm/Bqm_ConvertToJXL_Plugin.dll"
> > > > > > 00000011 4.50869894 [3132] Reason: "Cannot load library
> > > > > > C:\\Program
> > > > > > Files\\digiKam\\plugins\\digikam\\bqm\\Bqm_ConvertToJXL_Plugin.dll:
> > > > > > The
> > > > > > specified procedure could not be found."
> > > > > > 00000012 4.62113047 [3132] digikam.general: Ignoring to load the
> > > > > > following file since it doesn't look like a valid digiKam external
> > > > > > plugin: "C:/Program
> > > > > > Files/digiKam/plugins/digikam/bqm/Bqm_ConvertToWEBP_Plugin.dll"
> > > > > > 00000013 4.62113047 [3132] Reason: "Cannot load library
> > > > > > C:\\Program
> > > > > > Files\\digiKam\\plugins\\digikam\\bqm\\Bqm_ConvertToWEBP_Plugin.dll:
> > > > > > The
> > > > > > specified procedure could not be found."
> > > > > > 00000014 4.92783213 [3132] digikam.general: Ignoring to load the
> > > > > > following file since it doesn't look like a valid digiKam external
> > > > > > plugin: "C:/Program
> > > > > > Files/digiKam/plugins/digikam/bqm/Bqm_QualitySort_Plugin.dll"
> > > > > > 00000015 4.92783213 [3132] Reason: "Cannot load library
> > > > > > C:\\Program
> > > > > > Files\\digiKam\\plugins\\digikam\\bqm\\Bqm_QualitySort_Plugindll:
> > > > > > The
> > > > > > specified procedure could not be found."
> > > > > > 00000016 5.15791130 [3132] digikam.general: Ignoring to load the
> > > > > > following file since it doesn't look like a valid digiKam external
> > > > > > plugin: "C:/Program
> > > > > > Files/digiKam/plugins/digikam/bqm/Bqm_Translate_Plugin.dll"
> > > > > > 00000017 5.15791130 [3132] Reason: "Cannot load library
> > > > > > C:\\Program
> > > > > > Files\\digiKam\\plugins\\digikam\\bqm\\Bqm_Translate_Plugindll:
> > > > > > The specified procedure could not be found."
> > > > > > 00000018 7.84661818 [3132] digikam.general: Ignoring to load the
> > > > > > following file since it doesn't look like a valid digiKam external
> > > > > > plugin: "C:/Program
> > > > > > Files/digiKam/plugins/digikam/generic/Generic_TextConverter_Plugin.d
> > > > > > ll"
> > > > > > 00000019 7.84661818 [3132] Reason: "Cannot load library
> > > > > > C:\\Program
> > > > > > Files\\digiKam\\plugins\\digikam\\generic\\Generic_TextConverter_Plu
> > > > > > gin.d
> > > > > > ll: The specified procedure could not be found"
> > > > > >
> > > > > > plugins binary files from digiKam are corrupted. How is it possible
> > > > > > ?
> > > > > > Hard drive failure ? virus ???
> > > > > >
> > > > > > Best
> > > > > >
> > > > > > Gilles Caulier
> > > > > >
> > > > > > Le dim. 19 mars 2023 à 20:18, Nadine Helkenn <cnhelkenn at comcastnet>
> > > > > > a
> > > >
> > > > écrit :
> > > > > > > Did the file not come through?
> > > > > > >
> > > > > > > I try again.
> > > > > > >
> > > > > > > Nadine H
> > > > > > >
> > > > > > > ________________________________
> > > > > > > From: Gilles Caulier <caulier.gilles at gmail.com>
> > > > > > > Sent: Sunday, March 19, 2023 2:06 AM
> > > > > > > To: Nadine Helkenn <cnhelkenn at comcast.net>
> > > > > > > Cc: digikam-users at kde.org <digikam-users at kdeorg>
> > > > > > > Subject: Re: [digiKam-users] DigiKam not responding
> > > > > > >
> > > > > > > Hi Nadine,
> > > > > > >
> > > > > > > Download the "DebugView" program from Microsoft. This is what i
> > > > > > > mean.
> > > > > > >
> > > > > > > Run it before digiKam to catch debug traces from the application.
> > > > > > > It's
> > > > > > > explained on the "contribute" page from the project, in the
> > > > > > > "Freezes
> > > > > > > and Other Run-Time Issues/Windows" section...
> > > > > > >
> > > > > > > Gilles Caulier
> > > > > > >
> > > > > > > Le dim. 19 mars 2023 à 10:02, Nadine Helkenn
> > > > > > > <cnhelkenn at comcastnet> a
> > > >
> > > > écrit :
> > > > > > > > Hi, Gilles,
> > > > > > > >
> > > > > > > > I hope I have done this correctly.
> > > > > > > >
> > > > > > > > I have downloaded & installed the debug version of DigiKam 7.90
> > > > > > > > & done
> > > > > > > > the same with DebugView.
> > > > > > > >
> > > > > > > > It doesn't seem to matter what operation I request. In this case
> > > > > > > > it
> > > > > > > > was just to assign a color label to an image. It is a .tif scan
> > > > > > > > of a
> > > > > > > > drawing. The progress bar stays at 0% & I have to force close
> > > > > > > > DigiKam.
> > > > > > > >
> > > > > > > > Let me know what else I need to do.
> > > > > > > >
> > > > > > > > The log file just confuses me.
> > > > > > > >
> > > > > > > > Thank you, Gilles
> > > > > > > >
> > > > > > > > Nadine H
> > > > > > > >
> > > > > > > > ________________________________
> > > > > > > > From: Digikam-users <digikam-users-bounces at kde.org> on behalf of
> > > > > > > > Gilles Caulier <caulier.gilles at gmail.com> Sent: Sunday, March
> > > > > > > > 19,
> > > > > > > > 2023 1:11 AM
> > > > > > > > To: digikam-users at kde.org <digikam-users at kde.org>
> > > > > > > > Subject: Re: [digiKam-users] DigiKam not responding
> > > > > > > >
> > > > > > > > Hi,
> > > > > > > >
> > > > > > > > It sounds like the metadata writing pipeline is locked
> > > > > > > > somewhere.
> > > > > > > > Which kind of files do you want to tag exactly ?
> > > > > > > >
> > > > > > > > Also, we need to see the debug traces done in background while
> > > > > > > > tag
> > > > > > > > operation. download Microsoft DebugView program, and run it
> > > > > > > > before the
> > > > > > > > digiKam session. See here for details :
> > > > > > > >
> > > > > > > > https://www.digikam.org/contribute/
> > > > > > > >
> > > > > > > > Best
> > > > > > > >
> > > > > > > > Gilles Caulier
> > > > > > > >
> > > > > > > > Le dim. 19 mars 2023 à 01:42, Nadine Helkenn
> > > > > > > > <cnhelkenn at comcastnet> a
> > > >
> > > > écrit :
> > > > > > > > > 18 March 2023
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > All right. I've broken DigiKam once again.
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > I wish I knew how I do this so I can avoid doing it. It has
> > > > > > > > > been
> > > > > > > > > more than a year since the last time it broke, and I can't
> > > > > > > > > remember
> > > > > > > > > how to fix it. And I don't think it broke the same way.
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > I'm working in Windows 10 using SQLite. I recently updated
> > > > > > > > > from
> > > > > > > > > DigiKam 7.7.0 to 7.9.0 to see if that would fix the problem.
> > > > > > > > > It did
> > > > > > > > > not. I had to manually update exiftool from 1242 to 12.58.
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > Symptom: adding tags to images appears to work, but the
> > > > > > > > > progress bar
> > > > > > > > > for "Writing metadata to file:" stays at 0% and never finishes
> > > > > > > > > Thumbnail images don't display. Images can be seen in preview.
> > > > > > > > > DigiKam app says it is not responding.
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > Efforts: rebooted Windows. Restored database files to previous
> > > > > > > > > version (only two days ago was available).
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > Have I corrupted the database files? Can I get Digikam to
> > > > > > > > > rebuild
> > > > > > > > > them? Are all 4-5 of them compromised? What is my best course
> > > > > > > > > of
> > > > > > > > > action?
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > Thanks for all of your collective knowledge & assistance.
> > > > > > > > >
> > > > > > > > > Nadine H
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