[digiKam-users] DigiKam not responding

Gilles Caulier caulier.gilles at gmail.com
Mon Mar 20 06:04:43 GMT 2023


Le lun. 20 mars 2023 à 01:32, Nadine Helkenn <cnhelkenn at comcast.net> a écrit :
>
> Thank you, Gilles
>
> All of those files are on an SSD that does not appear to have any failures. My virus protection is up to date. But no matter.

The SSD is a removable one or installed on your computer ?

Did you install more than one digiKam version on your computer ? didi
you use only the official installer from the 7.x digiKam.org web site
or did you try the 8.0.0 pre release installer ?

>
> The question now is how do I recover or replace those files to make it work again?

For the binary files, a re-install of digiKam must solve the problem
if the same location is used to install and replace the old one.

For the config file (which is a text INI file), did you backup all
files listed in online doc :

https://docs.digikam.org/en/getting_started/installation.html#configuration-files

If not, do it, and send me by mail an archive for investigation.

>
> You are a treasure,

(:=)))
Best regards

Gilles


>
> Nadine H
>
> ________________________________
> From: Digikam-users <digikam-users-bounces at kde.org> on behalf of Gilles Caulier <caulier.gilles at gmail.com>
> Sent: Sunday, March 19, 2023 3:02 PM
> To: digikam-users at kde.org <digikam-users at kde.org>
> Subject: Re: [digiKam-users] DigiKam not responding
>
> Hi,
>
> I see 2 problems from the log. first one is the most important:
>
> 00000025 297.93386841 [3132] kf.config.core: "KConfigIni: In
> file C:/Users/Mom/AppData/Local/digikamrc, line 1296: " "Invalid
> escape sequence \"\\D\"."
> 00000026 297.93399048 [3132] kf.config.core: "KConfigIni: In
> file C:/Users/Mom/AppData/Local/digikamrc, line 1334: " "Invalid
> escape sequence \"\\.\"."
> 00000027 297.93405151 [3132] kf.config.core: "KConfigIni: In
> file C:/Users/Mom/AppData/Local/digikamrc, line 1334: " "Invalid
> escape sequence \"\\I\"."
> 00000028 297.93411255 [3132] kf.config.core: "KConfigIni: In
> file C:/Users/Mom/AppData/Local/digikamrc, line 1335: " "Invalid
> escape sequence \"\\S\"."
> 00000029 1974.45385742 [3132] kf.config.core: "KConfigIni: In
> file C:/Users/Mom/AppData/Local/digikamrc, line 1294: " "Invalid
> escape sequence \"\\D\"."
> 00000030 1974.45385742 [3132] kf.config.core: "KConfigIni: In
> file C:/Users/Mom/AppData/Local/digikamrc, line 1296: " "Invalid
> escape sequence \"\\D\"."
> 00000031 1974.45385742 [3132] kf.config.core: "KConfigIni: In
> file C:/Users/Mom/AppData/Local/digikamrc, line 1299: " "Invalid
> escape sequence \"\\D\"."
> 00000032 1974.45410156 [3132] kf.config.core: "KConfigIni: In
> file C:/Users/Mom/AppData/Local/digikamrc, line 1301: " "Invalid
> escape sequence \"\\D\"."
> 00000033 1974.45410156 [3132] kf.config.core: "KConfigIni: In
> file C:/Users/Mom/AppData/Local/digikamrc, line 1337: " "Invalid
> escape sequence \"\\.\"."
> 00000034 1974.45422363 [3132] kf.config.core: "KConfigIni: In
> file C:/Users/Mom/AppData/Local/digikamrc, line 1337: " "Invalid
> escape sequence \"\\I\"."
> 00000035 1974.45422363 [3132] kf.config.core: "KConfigIni: In
> file C:/Users/Mom/AppData/Local/digikamrc, line 1338: " "Invalid
> escape sequence \"\\P\"."
> Your digikamrc file is corrupted. this one hosts all settings,
> including the collections. I don't know how you arrives at this stage,
> but this can explain why digiKam fails to run.
>
> Look also the second one :
>
> 00000004 4.03615141 [3132] digikam.general: Ignoring to load the
> following file since it doesn't look like a valid digiKam external
> plugin: "C:/Program
> Files/digiKam/plugins/digikam/bqm/Bqm_Assigncaptions_Plugin.dll"
> 00000005 4.03615141 [3132] Reason: "Cannot load library
> C:\\Program Files\\digiKam\\plugins\\digikam\\bqm\\Bqm_Assigncaptions_Plugin.dll:
> The specified procedure could not be found."
> 00000006 4.06181002 [3132] digikam.general: Ignoring to load the
> following file since it doesn't look like a valid digiKam external
> plugin: "C:/Program
> Files/digiKam/plugins/digikam/bqm/Bqm_AssignLabels_Plugin.dll"
> 00000007 4.06181002 [3132] Reason: "Cannot load library
> C:\\Program Files\\digiKam\\plugins\\digikam\\bqm\\Bqm_AssignLabels_Plugin.dll:
> The specified procedure could not be found."
> 00000008 4.37046480 [3132] digikam.general: Ignoring to load the
> following file since it doesn't look like a valid digiKam external
> plugin: "C:/Program
> Files/digiKam/plugins/digikam/bqm/Bqm_ConvertToAVIF_Plugin.dll"
> 00000009 4.37046480 [3132] Reason: "Cannot load library
> C:\\Program Files\\digiKam\\plugins\\digikam\\bqm\\Bqm_ConvertToAVIF_Plugin.dll:
> The specified procedure could not be found."
> 00000010 4.50869894 [3132] digikam.general: Ignoring to load the
> following file since it doesn't look like a valid digiKam external
> plugin: "C:/Program
> Files/digiKam/plugins/digikam/bqm/Bqm_ConvertToJXL_Plugin.dll"
> 00000011 4.50869894 [3132] Reason: "Cannot load library
> C:\\Program Files\\digiKam\\plugins\\digikam\\bqm\\Bqm_ConvertToJXL_Plugin.dll:
> The specified procedure could not be found."
> 00000012 4.62113047 [3132] digikam.general: Ignoring to load the
> following file since it doesn't look like a valid digiKam external
> plugin: "C:/Program
> Files/digiKam/plugins/digikam/bqm/Bqm_ConvertToWEBP_Plugin.dll"
> 00000013 4.62113047 [3132] Reason: "Cannot load library
> C:\\Program Files\\digiKam\\plugins\\digikam\\bqm\\Bqm_ConvertToWEBP_Plugin.dll:
> The specified procedure could not be found."
> 00000014 4.92783213 [3132] digikam.general: Ignoring to load the
> following file since it doesn't look like a valid digiKam external
> plugin: "C:/Program
> Files/digiKam/plugins/digikam/bqm/Bqm_QualitySort_Plugin.dll"
> 00000015 4.92783213 [3132] Reason: "Cannot load library
> C:\\Program Files\\digiKam\\plugins\\digikam\\bqm\\Bqm_QualitySort_Plugin.dll:
> The specified procedure could not be found."
> 00000016 5.15791130 [3132] digikam.general: Ignoring to load the
> following file since it doesn't look like a valid digiKam external
> plugin: "C:/Program
> Files/digiKam/plugins/digikam/bqm/Bqm_Translate_Plugin.dll"
> 00000017 5.15791130 [3132] Reason: "Cannot load library
> C:\\Program Files\\digiKam\\plugins\\digikam\\bqm\\Bqm_Translate_Plugindll:
> The specified procedure could not be found."
> 00000018 7.84661818 [3132] digikam.general: Ignoring to load the
> following file since it doesn't look like a valid digiKam external
> plugin: "C:/Program
> Files/digiKam/plugins/digikam/generic/Generic_TextConverter_Plugin.dll"
> 00000019 7.84661818 [3132] Reason: "Cannot load library
> C:\\Program Files\\digiKam\\plugins\\digikam\\generic\\Generic_TextConverter_Plugin.dll:
> The specified procedure could not be found."
>
> plugins binary files from digiKam are corrupted. How is it possible ?
> Hard drive failure ? virus ???
>
> Best
>
> Gilles Caulier
>
> Le dim. 19 mars 2023 à 20:18, Nadine Helkenn <cnhelkenn at comcastnet> a écrit :
> >
> > Did the file not come through?
> >
> > I try again.
> >
> > Nadine H
> >
> > ________________________________
> > From: Gilles Caulier <caulier.gilles at gmail.com>
> > Sent: Sunday, March 19, 2023 2:06 AM
> > To: Nadine Helkenn <cnhelkenn at comcast.net>
> > Cc: digikam-users at kde.org <digikam-users at kdeorg>
> > Subject: Re: [digiKam-users] DigiKam not responding
> >
> > Hi Nadine,
> >
> > Download the "DebugView" program from Microsoft. This is what i mean.
> >
> > Run it before digiKam to catch debug traces from the application. It's
> > explained on the "contribute" page from the project, in the "Freezes
> > and Other Run-Time Issues/Windows" section...
> >
> > Gilles Caulier
> >
> >
> >
> > Le dim. 19 mars 2023 à 10:02, Nadine Helkenn <cnhelkenn at comcastnet> a écrit :
> > >
> > > Hi, Gilles,
> > >
> > > I hope I have done this correctly.
> > >
> > > I have downloaded & installed the debug version of DigiKam 7.90 & done the same with DebugView.
> > >
> > > It doesn't seem to matter what operation I request. In this case it was just to assign a color label to an image. It is a .tif scan of a drawing. The progress bar stays at 0% & I have to force close DigiKam.
> > >
> > > Let me know what else I need to do.
> > >
> > > The log file just confuses me.
> > >
> > > Thank you, Gilles
> > >
> > > Nadine H
> > >
> > > ________________________________
> > > From: Digikam-users <digikam-users-bounces at kde.org> on behalf of Gilles Caulier <caulier.gilles at gmail.com>
> > > Sent: Sunday, March 19, 2023 1:11 AM
> > > To: digikam-users at kde.org <digikam-users at kde.org>
> > > Subject: Re: [digiKam-users] DigiKam not responding
> > >
> > > Hi,
> > >
> > > It sounds like the metadata writing pipeline is locked somewhere.
> > > Which kind of files do you want to tag exactly ?
> > >
> > > Also, we need to see the debug traces done in background while tag
> > > operation. download Microsoft DebugView program, and run it before the
> > > digiKam session. See here for details :
> > >
> > > https://www.digikam.org/contribute/
> > >
> > > Best
> > >
> > > Gilles Caulier
> > >
> > > Le dim. 19 mars 2023 à 01:42, Nadine Helkenn <cnhelkenn at comcastnet> a écrit :
> > > >
> > > > 18 March 2023
> > > >
> > > >
> > > > All right. I've broken DigiKam once again.
> > > >
> > > >
> > > > I wish I knew how I do this so I can avoid doing it. It has been more than a year since the last time it broke, and I can't remember how to fix it. And I don't think it broke the same way.
> > > >
> > > >
> > > > I'm working in Windows 10 using SQLite. I recently updated from DigiKam 7.7.0 to 7.9.0 to see if that would fix the problem. It did not. I had to manually update exiftool from 12.42 to 12.58.
> > > >
> > > >
> > > > Symptom: adding tags to images appears to work, but the progress bar for "Writing metadata to file:" stays at 0% and never finishes Thumbnail images don't display. Images can be seen in preview. DigiKam app says it is not responding.
> > > >
> > > >
> > > > Efforts: rebooted Windows. Restored database files to previous version (only two days ago was available).
> > > >
> > > >
> > > > Have I corrupted the database files? Can I get Digikam to rebuild them? Are all 4-5 of them compromised? What is my best course of action?
> > > >
> > > >
> > > > Thanks for all of your collective knowledge & assistance.
> > > >
> > > > Nadine H
> > > >
> > > >
> > > >


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