[Digikam-users] Users manual?

[Peter Shute]

I agree. Putting the information about how to solve the problem in the first place the user is likely to try is a good idea.


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----- Original Message -----
From: Greg Kennedy <kennedy.greg at gmail.com>
To: digiKam - Home Manage your photographs as a professional with the power of open source <digikam-users at kde.org>
Sent: Wed Jan 06 04:28:57 2010
Subject: Re: [Digikam-users] Users manual?

Yes, DigiKam isn't the only program around that provides help files in
a separate package... a quick search for "-doc" in Synaptic turns up
many many packages, including OpenOffice.  Standalone help files are
large (and for intermediate to advanced users, largely unnecessary) -
hence removable.

Besides, this is all clearly spelled out one click away from the index
on DigiKam's webpage: http://www.digikam.org/drupal/docs

Anyway.  Open up Synaptic Package Manager, search for "digikam-doc",
check the box "mark for installation" and hit Apply.  Congrats, you've
bullied us into providing a solution.

Re: DigiKam help menu, maybe the "best" solution to avoid this in the
future would be to have the Help menu simply point the user to the
documentation webpage when digikam-doc is not installed... if it
doesn't do that already.

-Greg



On Tue, Jan 5, 2010 at 11:14 AM, Gilles Caulier
<caulier.gilles at gmail.com> wrote:
> 2010/1/5 Tom Cloyd <tomcloyd at comcast.net>:
>> I STRONGLY think links to immediately available documentation should be
>> visible in the main menu's Help item drop down or some other VISIBLE
>> space. When I recently installed Digikam on my Kubuntu 9.10 OS, it came
>> with NO help, no documentation a human being could easily find, and a
>> lot of frustration. All help links, context help, etc., led to "no
>> documentation available" messages.
>
> OK, i will said one time, no more. hare well : digiKam documentation
> is in a separate package because it's huge.
>
> one binary package, on documentation
>
> Go to package manage and enter digikam. look documentation package and
> install it. that all
>
> It certainly difficult to do for people who want to read some words.
>
>>
>> It took me close to 2 hours to find the solution to this problem. This
>> is NOT good customer relations.  It's been three days and I still pissed.
>>
>> I find this program to be quite interesting, and likely very useful to
>> me in the immediate future - BUT ONLY IF I CAN GET DOCUMENTATION ON ITS
>> FUNCTIONS WITHOUT CLEARING MY SCHEDULE AND JUMPING ONTO THREE FORUMS
>> (mild hyperbole there, but you get the idea) to find out where the stuff
>> is hiding and what I have to do to get it on my machine..
>>
>> I really do NOT want to hear why I had this experience. I'm not
>> interested. I don't care. I don't have time. I want to hear that it's
>> going to be fixed, that in the future I'm going to get a complete
>> program when I install digikam. A user interface that isn't rather easy
>> to get into or get figured out is a failure. Period. I'm far from
>> computer illiterate and I simply fell into a deep hole with my initial
>> installation of digikam.
>>
>
> These words are unacceptable for me. i take A LOTS OF FREE TIME to
> develop, coordinate, contact people, fix bugs, implement new feature.
> An this is the same for all other people who work in digiKam project.
> This is open source world, not a software company.
>
> We are not payed for that. You want more service, you don't like my
> words : no problem, go back to windows or mac an give money as a
> customer...
>
> Gilles Caulier
> _______________________________________________
> Digikam-users mailing list
> Digikam-users at kde.org
> https://mail.kde.org/mailman/listinfo/digikam-users
>
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