[Digikam-users] Users manual?

[Peter Shute]

While I agree this isn't a good situation, and I understand your frustration, it's not something I don't expect whenever I try a new open source program. I've been bitten so many times that it's become part of my evaluation.

Because of that, I checked the documentation page and found the pdf and read a bit of it before I even tried the program, to see if it had the features I wanted.

Lucky, maybe.  But another part of my evaluation is the website associated with the program, and as far as open source programs go, this has an exceptionally good one. How many open source programs have websites that leave you hunting around to even find out what the program is supposed to do?

I guess this project needs context help, but it has a pretty good manual, so it can wait,  I think the manual is more important. Maybe you could get involved with helping with these?


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----- Original Message -----
From: Tom Cloyd <tomcloyd at comcast.net>
To: bigskypa at gmail.com <bigskypa at gmail.com>; digiKam - Home Manage your photographs as a professional with the power of open source <digikam-users at kde.org>
Sent: Wed Jan 06 01:56:33 2010
Subject: Re: [Digikam-users] Users manual?

I STRONGLY think links to immediately available documentation should be 
visible in the main menu's Help item drop down or some other VISIBLE 
space. When I recently installed Digikam on my Kubuntu 9.10 OS, it came 
with NO help, no documentation a human being could easily find, and a 
lot of frustration. All help links, context help, etc., led to "no 
documentation available" messages.

It took me close to 2 hours to find the solution to this problem. This 
is NOT good customer relations.  It's been three days and I still pissed.

I find this program to be quite interesting, and likely very useful to 
me in the immediate future - BUT ONLY IF I CAN GET DOCUMENTATION ON ITS 
FUNCTIONS WITHOUT CLEARING MY SCHEDULE AND JUMPING ONTO THREE FORUMS 
(mild hyperbole there, but you get the idea) to find out where the stuff 
is hiding and what I have to do to get it on my machine..

I really do NOT want to hear why I had this experience. I'm not 
interested. I don't care. I don't have time. I want to hear that it's 
going to be fixed, that in the future I'm going to get a complete 
program when I install digikam. A user interface that isn't rather easy 
to get into or get figured out is a failure. Period. I'm far from 
computer illiterate and I simply fell into a deep hole with my initial 
installation of digikam.

I continue to be amazed that this sort of thing is simply accepted in 
the Linux world. You want acceptance? Make yourself acceptable.

(And thanks for this great program - as I'm getting into it, it looks 
very fine. I'm grateful to have it. Now please fix the damn packaging 
problem.)

t.

On 01/05/2010 06:28 AM, BGP wrote:
> Gilles Caulier wrote:
>    
>> install digikam handbook package.
>>
>> Gilles Caulier
>>
>> 2010/1/5 BGP<bigskypa at gmail.com>:
>>
>>      
>>> Gilles Caulier wrote:
>>>
>>>        
>>>> as a separate package. anyway it's there :
>>>>
>>>> http://www.digikam.org/drupal/docs
>>>>
>>>> Gilles Caulier
>>>>
>>>> 2010/1/5 BGP<bigskypa at gmail.com>:
>>>>
>>>>
>>>>          
>>>>> Where do I get a users manual for Digikam?
>>>>>
>>>>> I'm using Ubuntu 9.10 (if that matters).
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Digikam-users mailing list
>>>>> Digikam-users at kde.org
>>>>> https://mail.kde.org/mailman/listinfo/digikam-users
>>>>>
>>>>>
>>>>>
>>>>>            
>>>>
>>>>          
>>> How do I configure Digikam so that when I hit the F1 key to get HELP the
>>> help/users manuals come up?
>>> Or, does everyone just download the PDF file and use it that way?
>>>
>>>
>>>
>>>
>>>        
>>
>>      
> How do I do that?
>
> Where do I get it?
>
> I just downloaded the Digikam.pdf file which I can open seperate from
> Digikam.  Is that what everyone does?
> _______________________________________________
> Digikam-users mailing list
> Digikam-users at kde.org
> https://mail.kde.org/mailman/listinfo/digikam-users
>
>    


-- 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Tom Cloyd, MS MA, LMHC
Private practice Psychotherapist
Bellingham, Washington, U.S.A: (360) 920-1226
<<  tc at tomcloyd.com>>  (email)
<<  TomCloyd.com>>  (website)
<<  sleightmind.wordpress.com>>  (mental health issues weblog)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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