LikeBack in Amarok

Leo Franchi lfranchi at kde.org
Tue Mar 16 15:21:05 CET 2010


On Tue, Mar 16, 2010 at 4:39 AM, Ian Monroe <ian.monroe at gmail.com> wrote:
> On Mon, Mar 15, 2010 at 5:43 PM, Gary Steinert
> <gary.steinert.ml at googlemail.com> wrote:
>> On Monday 15 Mar 2010 12:45:37 Myriam Schweingruber wrote:
>>> Hi all,
>>>
>>> I have already told my disapproval of this in IRC, and will not go
>>> further on that. Time will show I was right.
>>>
>>> On Mon, Mar 15, 2010 at 11:23, Téo Mrnjavac <teo.mrnjavac at gmail.com> wrote:
>>> >> Almost every complaint about one feature or another was balanced by a
>>> >> compliment for that exact feature. :-)  I'll be happy to answer some
>>> >> of the questions which come through as I'm able.
>>> >
>>> > Cool, thanks Valorie.
>>> >
>>> > I recognize that there are potential drawbacks and risks, mainly with
>>> > fracturing the feedback gathering infrastructure that's already in
>>> > place, but I believe that LikeBack gathers
>>> > 1) a different kind of feedback than the existing channels,
>>> > potentially large quantities of brief context-sensitive one-off
>>> > comments that are not discussions, and should be considered as a
>>> > statistic rather than real bug reports;
>>>
>>> Well, AFAICS, the feedback is exactly the same as the one we already
>>> get in bug reports and on the forum and IRC, and, if I judge from the
>>> mail addresses, it's done by exactly the same people.
>>>
>>> > 2) feedback from a different kind of audience than the existing
>>> > channels, mainly those who are too unexperienced to do a proper
>>> > wishlist entry but still run git or beta builds.
>>>
>>> See above. If you expect feedback from a different audience, this
>>> would need to be in final releases, not in betas or git code, since
>>> the people who actually use the git version are experienced enough to
>>> give feedback through the existing channels. And sorry, I fail to see
>>> what is difficult in using a forum, I see feedback there from people
>>> with close to no experience at all.
>>
>> I would like to introduce a real use-case here. I used to spend quite a lot of
>> time on Amarok. Now, due to starting my own project, that time has been
>> reduced to almost nil. I still run Amarok from git, updated every day or two.
>>
>> The only form of feedback you get from me is reports of bugs that affect my
>> listening experience directly, possibly along with the result of a few minutes
>> spent trying to find the cause of the problem.
>>
>> I have only just updated my checkout to include the LikeBack feature, so it
>> remains to be seen whether I *will* use it or not, but I feel I am more likely
>> to report bugs, and give more general feedback on new features (positive and
>> negative) if I can do so without having to fire up my IRC client or work my way
>> through the behemoth that is b.k.o.
>
> Well if it discourages people like you from doing some footwork, then
> its not really useful. We don't have a lack of lazy bug reporters.
>
> I'm more interested in feedback about new features from average users.

I'm interested in the positive comments too--what do people actually
*like* enough that they press the little green button? That's not
something we get from bugreports or forums really.

leo


-- 
_____________________________________________________________________
leonardo.franchi at tufts.edu         Tufts  University 2010
leo at kdab.com                                 KDAB (USA), LLC
lfranchi at kde.org                             The KDE Project


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