[kde] [Bug 475942] New: Local printer is not found; when printing from Okular, Okular will sometimes freeze completely

bugzilla_noreply at kde.org bugzilla_noreply at kde.org
Sat Oct 21 23:29:12 BST 2023


https://bugs.kde.org/show_bug.cgi?id=475942

            Bug ID: 475942
           Summary: Local printer is not found; when printing from Okular,
                    Okular will sometimes freeze completely
    Classification: I don't know
           Product: kde
           Version: unspecified
          Platform: Kubuntu
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: general
          Assignee: unassigned-bugs at kde.org
          Reporter: domojestic at gmail.com
  Target Milestone: ---

SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug
symbols.
See
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***
I went to print an assignment from Okular as I normally do (and as has normally
worked) when nothing happened. I tried reoponing the print option when I
noticed Okular was unresponsive. Printers said it was unable to locate the
printer (a printer that I've printed from countless times on this OS). I tried
removing the printer and adding it back, using both driverless and hpcups, and
neither time did anything happen. Kubuntu obviously detects it, because it
finds it on my network, but then it can't do anything with it.

Here's my system information:
KDE Plasma 5.24.7
KDE Frameworks: 5.92.0
Qt: 5.15.3
Kernel: 6.2.0-35 generic (64-bit)
Graphics Platform: X11

STEPS TO REPRODUCE
1. Try and print a document from Okular

OBSERVED RESULT
Printer is stated to be unreachable, and/or Okular freezes completely.

EXPECTED RESULT
The document prints

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

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