[kde] [Bug 410831] New: Please automatically link to mentions of a given ticket in the form "ticket #123456"

Filipus Klutiero bugzilla_noreply at kde.org
Mon Aug 12 00:37:10 BST 2019


https://bugs.kde.org/show_bug.cgi?id=410831

            Bug ID: 410831
           Summary: Please automatically link to mentions of a given
                    ticket in the form "ticket #123456"
           Product: kde
           Version: unspecified
          Platform: Other
                OS: All
            Status: REPORTED
          Severity: wishlist
          Priority: NOR
         Component: general
          Assignee: unassigned-bugs at kde.org
          Reporter: chealer at gmail.com
  Target Milestone: ---

I am filing this ticket despite https://bugs.kde.org/show_bug.cgi?id=410284
with the assumption that its comment #1 is correct.

I put this ticket in the "general" component, but I suppose nothing prevents
addressing this with a code customization... please feel free to change the
component as you wish.

As discussed in https://bugs.kde.org/show_bug.cgi?id=409930 it would be very
handy if, when a description or comment referred to a ticket using phrasing
like "ticket #123456", that this text be automatically made a link to the
ticket mentioned (https://bugs.kde.org/show_bug.cgi?id=123456).

This already works for bugs, as can be seen in ticket #409930 comment #2, but
only when using the misleading form "bug #123456", and not for tickets, as
ticket #409913's comment #1 shows.

As ticket #409930 comment #1 implies, KDE has 2 ticketing systems, bugs.kde.org
and https://phabricator.kde.org/maniphest/
The latter has for some time used the term "ticket" to refer to any of its
entries, as can be seen on https://community.kde.org/Sysadmin
Therefore, referring to a KDE ticket by its number could be ambiguous.

Thankfully, that system now refers to its entries as "tasks", with identifiers
of the form "Td+" (for example, "T341"). I therefore recommend that references
like "ticket 123456" are not automatically linked, only those with a hash,
distinguishing between "ticket #123456" and "ticket T123456".

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