[drkonqi] [Bug 329949] New: crash reporter fails with obscure error message after logging in to KDE Bugtracking System

[Henk Langeveld]

https://bugs.kde.org/show_bug.cgi?id=329949

            Bug ID: 329949
           Summary: crash reporter fails with obscure error message after
                    logging in to KDE Bugtracking System
    Classification: Unclassified
           Product: drkonqi
           Version: unspecified
          Platform: Kubuntu Packages
                OS: Linux
            Status: UNCONFIRMED
          Severity: grave
          Priority: NOR
         Component: general
          Assignee: unassigned-bugs at kde.org
          Reporter: henk at hlangeveld.nl
                CC: kiagiadakis.george at gmail.com

The version value '0.4' is not active.
Please press Back and try again.

Reproducible: Always

Steps to Reproduce:
1. Make something crash (In this case changing height in Panel Settings)
2. Wait for the crash reporter
3. Fill in lots of detail
4. Create a bugs.kde.org account, if necessary
5. Enter credentials
6. Add additional info
7. Submit
8. See it fail
Actual Results:  
The version value '0.4' is not active.
Please press Back and try again.

Expected Results:  
This service should do one of:
1. Fail more gracefully.
2. Supply a hint to alternative ways for reporting errors.
3. Use a different backend (Is BzAPI stable?)
4. Fall back on collecting statistics (just the crash reports, no user
interaction, except for approval.)


This is my first experience with KDE after several years.

 A crash reporting service should be a slam/dunk experience.

I'm marking this as Grave, as I feel that the crash reporter in its current
state should be disabled until there is a proper backend.

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