[systemsettings] [Bug 328059] New: printer - Systemsettings crashes when selecting new driver for installed printer

Matthew zenomorph.ebe at mypostoffice.co.uk
Mon Nov 25 13:44:47 GMT 2013


https://bugs.kde.org/show_bug.cgi?id=328059

            Bug ID: 328059
           Summary: printer - Systemsettings crashes when selecting new
                    driver for installed printer
    Classification: Unclassified
           Product: systemsettings
           Version: 4.11.3
          Platform: Fedora RPMs
                OS: Linux
            Status: UNCONFIRMED
          Severity: crash
          Priority: NOR
         Component: general
          Assignee: unassigned-bugs at kde.org
          Reporter: zenomorph.ebe at mypostoffice.co.uk

I had installed a Samsung ML-2510 laser printer and was shown the recommended
drivers to use as being the ML-2550 printer.  I installed the simplified
version of this driver, but after that the printer wasn't printing anything, so
I wanted to try the other 2550 driver, but once I went into Printer -
systemsettings and selected the other driver, system settings would no longer
responde as expected, it just froze.
I tried to close the process the usual ways but found nothing worked.

However after I had tried closing the whole printer - systemsettings windows by
using the red cross a couple of times, I got a popup message to say the process
wasn't responding and do I want to wait or terminate it. 

I terminated the process as just waiting still didn't do anything more.

when I tried the printer settings again, I got into printer-systemsettings
window but it's still frozen after that, could even select a new driver, let
alone try to save the change.


Reproducible: Always

Steps to Reproduce:
1.Add printer in the usual way using the add printer wizard.
2.test printer to see if it worked, but it didn't print.
3.try to change the driver being used by modifying the installed printers
driver selection.
Actual Results:  
Printer - systemsettings process stops working when I try to save the new
driver, window freezes and can't be closed under normal procedures, I had to
terminate the process.

Expected Results:  
I should have been able to modify the driver selected for the installed
printer, appy the change and close Printer - Systemsettings window.

Proiblems seem to have appeared after a recent kernel update, but I've also
recently started using KDM instead of Gnome as KDM seemed to be updating better
than Gnome.  Note sure yet if the printer problem effects Gnome as well, but
will test this soon.

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