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<div class="moz-cite-prefix">On 12.09.2013 01:14, Daniel Molkentin
wrote:<br>
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<blockquote
cite="mid:4733670E-8768-49B9-B79D-6AB783468972@owncloud.com"
type="cite">
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<base href="x-msg://2571/">[...]<br>
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<div style="margin-top: 0in; margin-right: 0in;
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font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div>
<div style="margin-top: 0in; margin-right: 0in;
margin-left: 0in; margin-bottom: 0.0001pt;
font-size: 11pt; font-family: Calibri, sans-serif; ">After
killing the owncloud process I discovered that
several thousand of my files had been changed<o:p></o:p></div>
<div style="margin-top: 0in; margin-right: 0in;
margin-left: 0in; margin-bottom: 0.0001pt;
font-size: 11pt; font-family: Calibri, sans-serif; ">to
“<name>_conflict-date-time.<ext>” <o:p></o:p></div>
<div style="margin-top: 0in; margin-right: 0in;
margin-left: 0in; margin-bottom: 0.0001pt;
font-size: 11pt; font-family: Calibri, sans-serif; ">Even
files not changed in a long time were renamed. This
is one of the scary scenarios that has prevented me
from using such a cloud service for a long time
before I started with OwnCloud about half a year
ago.<o:p></o:p></div>
<div style="margin-top: 0in; margin-right: 0in;
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<div>[...]<br>
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<br>
<div>My apologies, but we need to find out what happened,
because this specific behavior is, to the best of my
knowledge, not common at all. Given that you have the
deletion tool now, can you help us to reproduce the problem?</div>
<br>
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</blockquote>
<br>
Hi Daniel,<br>
<br>
We also have users with similar problems. One or two reported that
there local files where deleted but still exists on the server. They
needed to set up the sync folder from scratch to get all files back.
One user reported that local files got deleted and all server logs
looked like they never where uploaded, just deleted locally. Two
users reported issues with "conflicted" files. One had thousands of
them all over the sync folders (original files where deleted), one
just had a problem with one file. All had in common a Windows
operating system and using Version 1.2 or 1.3. Not all of them are
experienced power users but I tried to reproduce the failure with
some of them ... with no luck. In the end we set up a fresh sync
folder and the error was gone. Since the sync client did not log
anything before 1.4 without explicitly adding a parameter, we did
not report that, because we had no idea about the reason and how to
reproduce it. <br>
<br>
So yes, it is not a common problem if one sync "crashes" out of 1000
but it scares the users that are concerned about data integrity.<br>
<br>
I hope the new version 1.4 will do it better now. <br>
<br>
best regards<br>
Roland Hager
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