[Owncloud] upgrade from 4.5 to 5.0 lost all files

Emre Erenoglu erenoglu at gmail.com
Wed Mar 27 15:33:43 UTC 2013


Klaas, for example, unison has an option for "confirm big deletions".

Emre


On Wed, Mar 27, 2013 at 3:25 PM, Klaas Freitag <freitag at owncloud.com> wrote:

> On 27.03.2013 11:54, Andrei Mikhailovsky wrote:
>
> Hi Andrei,
>
> first, I'd like to say sorry for the trouble you're experiencing here.
>
>
>  Thanks for the advice, I've read the thread and followed the instructions
>> to delete the filecache from db. Once the filecache has been removed I've
>> logged back in to the web interface and it has populated the data. However,
>> I was still missing the data from two folders worth about 2-3GB. These two
>> folders were completely empty.
>>
>> Following that I have checked my client pc and found that I still had
>> files on my local pc in the ownCloud/Shared folder. I've fired up the
>> ownCloud client application with the hope that it would reupload everything
>> back to the server. However, instead of doing that it has completely
>> removed files from my pc. I have not only lost the files from the two
>> folders, but pretty much from all the folders apart from one folder which
>> had the old data which hasn't been touched for over a year. As of now all
>> my data is lost!!!! I do not see them on the server and they are also now
>> missing from my local pc.
>>
>> How could this happen? Why did the owncloud client remove everything from
>> my local pc instead of syncing it back to the server?
>>
>
> The problem is: Your change on serverside was more recent. And since
> syncing also means that deletion of files is propagated, the more recent
> deletions were propagated to your client and the files got removed.
> I know that this is probably not a good answer for you, but thats the
> reason why that happened.
> We are discussing solutions to prevent this but we do not have a final
> solution implemented yet.
>
> Sorry,
>
> Klaas
>
>  ----- Original Message -----
>>
>> From: "Mathias Johansson" <mathias.johansson at dovado.com>
>> To: owncloud at kde.org
>> Sent: Tuesday, 26 March, 2013 6:34:44 AM
>> Subject: Re: [Owncloud] upgrade from 4.5 to 5.0 lost all files
>>
>>
>>
>> Hi,
>>
>>
>> Read this forum post http://forum.owncloud.org/**
>> viewtopic.php?f=23&t=9168<http://forum.owncloud.org/viewtopic.php?f=23&t=9168>seems to be an issue with the cache when upgrading.
>>
>>
>> I did the same thing the post above helped me.
>>
>>
>> //Mathias
>> ----- Original Message -----
>>
>> From: "Andrei Mikhailovsky" <andrei at arhont.com>
>> To: owncloud at kde.org
>> Sent: Tuesday, 26 March, 2013 1:06:05 AM
>> Subject: [Owncloud] upgrade from 4.5 to 5.0 lost all files
>>
>>
>> Hi,
>>
>> I've recently ran "apt-get upgrade" on my Ubuntu 12.04 server and amongst
>> other things it updated the ownCloud packages to the latest 5.0.0 release.
>> As a result all my data has disappeared from the clients as well as from
>> the web interface. I can see that there is about 15gb out of 17gb of data
>> on the file server's data folder, but nothing is visible from the web
>> interface or clients. Could anyone suggest how to recover the data?
>>
>> Many thanks in advance
>>
>> Andrei
>>
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>>
>>
>>
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-- 
Emre
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