[Owncloud] Bug reposts about ownCloud 2012 within bugs.owncloud.org

Thomas Müller thomas.mueller at tmit.eu
Wed May 16 17:07:00 UTC 2012


Thanks for clarification!

Tom

Am Mittwoch, dem 16.05.2012 um 19:02 schrieb Frank Karlitschek:
> Sure. Someone from ownCloud Inc. will look into the bugs of the commercial version.
> 
> Community members can ignore it of course. But it´s still helpful to have it in the same bugtracker because not every bug is about packaging. And if a bug is about the actual code then the bug effects both versions.
> 
> 
> Frank
> 
> 
> 
> On 16.05.2012, at 18:52, Thomas Müller <thomas.mueller at tmit.eu> wrote:
> 
> > Hi Frank,
> > 
> > well the code might me the same, but the packages produced within OBS are not the same.
> > 
> > Here is a report as of today:
> > http://bugs.owncloud.org/thebuggenie/owncloud/issues/oc-675
> > 
> >> From my point of view nobody within the ownCloud community can do anything for the user at this point.
> > (I even thing only a few know about the packages and that they are different ;-) )
> > 
> > I think it's not a big issue at the moment, but might be in the future if the packages diverge more.
> > 
> > In case they will stay almost the same we/you shall consider to produce only one package for community and enterprise.
> > 
> > 
> > Don't get me wrong on that - I see an issue and I seek clarification. ;-)
> > 
> > Take care,
> > 
> > Tom
> > 
> > 
> > Am Mittwoch, dem 16.05.2012 um 18:42 schrieb Frank Karlitschek:
> >> Hi Thomas,
> >> 
> >> it´s perfectly fine to track the bugs on bugs.owncloud.org especially because the code is the same. So the bugs are also the same :-)
> >> 
> >> 
> >> Customers who pay us for support can be sure that their bugs are fixed very fast.
> >> 
> >> 
> >> 
> >> Frank
> >> 
> >> 
> >> 
> >> On 16.05.2012, at 18:22, Thomas Müller <thomas.mueller at tmit.eu> wrote:
> >> 
> >>> Gentlemen,
> >>> 
> >>> who are we going to handle bug reports on the enterprise packages of ownCloud?
> >>> Especially today issues have been reported against the ownCloud 2012 packages.
> >>> 
> >>> Shall we reject these issues within bugs.owncloud.org?
> >>> Assign them all to a specific user e.g. an ownCloud Inc account?
> >>> 
> >>> Currently the packages are almost identical and support one or the other makes technically no difference.
> >>> But as soon as they start to differ more it'll be not that easy.
> >>> 
> >>> In addition ownCloud Inc. wants to earn money for the support - seems odd to give free support on bugs.owncloud.org!
> >>> Don't bit the hand, which feeds (some) of us! ,-)
> >>> 
> >>> Take care,
> >>> 
> >>> 
> >>> Tom
> >>> 
> >>> 
> >>> -- 
> >>> Thomas Müller                 E-Mail: thomas.mueller at tmit.eu
> >>> 
> >>> _______________________________________________
> >>> Owncloud mailing list
> >>> Owncloud at kde.org
> >>> https://mail.kde.org/mailman/listinfo/owncloud
> >> 
> >> 
> >> -- 
> >> Frank Karlitschek (frank at owncloud.com)
> >> Chief Technology Officer
> >> ownCloud Inc.
> >> 
> >> Your Data, Your Cloud, Your Way!
> >> 
> >> ownCloud GmbH, GF: Markus Rex, Holger Dyroff
> >> Schloßäckerstrasse 26a, 90443 Nürnberg, HRB 28050 (AG Nürnberg)
> 
> 
> -- 
> Frank Karlitschek (frank at owncloud.com)
> Chief Technology Officer
> ownCloud Inc.
> 
> Your Data, Your Cloud, Your Way!
> 
> ownCloud GmbH, GF: Markus Rex, Holger Dyroff
> Schloßäckerstrasse 26a, 90443 Nürnberg, HRB 28050 (AG Nürnberg)



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