[okular] [Bug 464952] New: Some PDF documents do not print on my printer without forcing rasterization

bugzilla_noreply at kde.org bugzilla_noreply at kde.org
Sat Jan 28 17:54:03 GMT 2023


https://bugs.kde.org/show_bug.cgi?id=464952

            Bug ID: 464952
           Summary: Some PDF documents do not print on my printer without
                    forcing rasterization
    Classification: Applications
           Product: okular
           Version: 22.12.1
          Platform: Archlinux
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: printing
          Assignee: okular-devel at kde.org
          Reporter: vbhunt at vbhunt.net
  Target Milestone: ---

Created attachment 155737
  --> https://bugs.kde.org/attachment.cgi?id=155737&action=edit
Screenshot of the PDF properties window from Okular.

SUMMARY
***
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***


STEPS TO REPRODUCE
1. In Okular, open a pdf from some places (most PDF's that produce this problem
are account statements from some financial institutions)
2. Using standard settings for the printer, tell it to print the pdf.
3. Reprint the file after checking "Force Rasterization" in the print dialog
options.

OBSERVED RESULT
Without forcing rasterization, the printer prints the following:
        ERROR NAME;
                typecheck
        COMMAND;
                image
        OPERAND STACK;

With forcing rasterization, the printer prints the file, but in much lower
quality than normal.

EXPECTED RESULT
Printer should print the file.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: 6.1.8-arch1-1 (64 bit)/X11
(available in About System)
KDE Plasma Version: 5.26.5
KDE Frameworks Version: 5.102.0
Qt Version: 5.15.8

ADDITIONAL INFORMATION
The printer model is a Brother HL-5370DW. I am printing over a network using a
local (on the machine) CUPS server. The CUPS driver and CUPS configuration are
all set correctly and work normally for other print jobs.

This only happens with certain PDFs. For example, my American Express statement
always needs to force rasterization, but my Citi statement prints normally.

xpdf prints the exact same files without any problem. If xpdf forces
rasterization, it is forcing it in a MUCH higher resolution (at least 600 dpi).

I've attached screenshots of the document properties and font information for
this file. All substitute fonts are on the system.

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