[okular] [Bug 407640] New: Win7: Okular crashes on resuming from any sort of standby

ric bugzilla_noreply at kde.org
Fri May 17 14:10:20 BST 2019


https://bugs.kde.org/show_bug.cgi?id=407640

            Bug ID: 407640
           Summary: Win7: Okular crashes on resuming from any sort of
                    standby
           Product: okular
           Version: unspecified
          Platform: MS Windows
                OS: MS Windows
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: general
          Assignee: okular-devel at kde.org
          Reporter: ric.richter86 at gmail.com
  Target Milestone: ---

SUMMARY
In MS Windows, Okular crashes when the Computer wakes up from stand-by or
suspend to disk.

STEPS TO REPRODUCE
1. Leave okular open
2. Send Computer to stand-by
3. Wake up Computer and click error message that Okular has crashed.

OBSERVED RESULT
Okular has been crashed.

I could only find a windows log message containing the following:

Faulting application name: okular.exe, version: 0.0.0.0, time stamp: 0x5cd89195
Faulting module name: ntdll.dll, version: 6.1.7601.24408, time stamp:
0x5c92f30c
Exception code: 0xc00000fd
Fault offset: 0x000000000002186a
Faulting process id: 0x30d4
Faulting application start time: 0x01d50bdba18a3c19
Faulting application path: D:\Program Files\Okular\bin\okular.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 4efa2279-7865-11e9-bbac-3c77e6cd57be

EXPECTED RESULT
Not to crash.

SOFTWARE/OS VERSIONS
Windows: Win7
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 5.57.0
Qt Version: 5.12.3

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