<div dir="ltr">I can download my statements without using direct connect so I don't think that's an incentive. I think some banks charge if you ask for paper statements but I haven't gotten them in a long time.<div><br></div><div>The real incentive is detecting fraudulent transactions as soon as possible. Most banks allow text or email notifications when transactions happen but they can be easily missed in the sea of notifications that I get.</div><div><br></div><div>I suspect that fewer and fewer customers are using direct connect so they don't feel the need to support it. While phone apps have their place, a program that works with accounts from different banks is much more useful. Manually entering transactions from accounts that are used frequently (credit cards) is far from ideal. Time to move on from USAA.<br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><b><span style="font-family:monospace"><span style="color:rgb(0,0,0)"><font size="1"><br></font></span></span></b></div><div dir="ltr"><b><span style="font-family:monospace"><span style="color:rgb(0,0,0)"><font size="1">----<br>Brendan Coupe</font></span></span></b><br></div></div></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sat, Jan 30, 2021 at 3:25 PM J.Varela <<a href="mailto:jvapr27@gmail.com">jvapr27@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><u></u>
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<p style="margin:0px;text-indent:0px">Thanks so much for doing that!</p>
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<p style="margin:0px;text-indent:0px">Other banks are charging to allow directconnect to their systems. You would think they would offer it for free as it could save them money by not having to mail out statements. </p>
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<p style="margin:0px;text-indent:0px">JV<br><br>On Saturday, January 30, 2021 3:13:08 PM CST lpcornel wrote:<br></p>
<p style="margin:12px 40px;text-indent:0px">I tried to explain to USAA that supporting DirectConnect does not require exclusivity to Quicken. They filed a formal complaint on my behalf, and it says their IT people should look into DirectConnect, and they are currently forcing their customers to pay for Quicken when free software can do the same thing. I explained there are other financial institutions that do not lock out their Linux customers. </p>
<p style="margin:12px 40px;text-indent:0px">LPC<br></p>
<p style="margin:0px 40px;text-indent:0px">On 1/30/21 12:15 PM, Brendan Coupe wrote:<br></p>
<p style="margin:12px 80px 0px;text-indent:0px">I've had the same problem starting some time this week. USAA is in the process of changing the logon process (it's very annoying now) and the website (you can preview the new site). The loss of online banking may be related and may be permanent. </p>
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<p style="margin:0px 80px;text-indent:0px">When I unmap an account and try to remap it, the authentication works but it says I have no accounts available. I tried 2900 (Quicken 2020), 102 and 103 and nothing works. </p>
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<p style="margin:0px 80px;text-indent:0px">After battling them over an insurance claim last year (I was rear ended and there was no argument about fault) it may be time to take my business elsewhere. </p>
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<p style="margin:0px 80px;text-indent:0px">I think we need a place to promote banks that still support direct connect. Clearly <a href="http://ofxhome.com" target="_blank"><span style="text-decoration:underline;color:rgb(41,128,185)">ofxhome.com</span></a> isn't enough since it's reporting USAA "Passed" as of today. Digging deeper into <a href="http://ofxhome.com" target="_blank"><span style="text-decoration:underline;color:rgb(41,128,185)">ofxhome.com</span></a>, if you view the history USAA has been failing since January 27. Not sure why that is not shown on the main page for USAA.<br></p>
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<p style="margin:0px 80px;text-indent:0px"><span style="font-family:monospace;font-weight:600;color:rgb(0,0,0)">----<br>Brendan Coupe</span><br><br><br></p>
<p style="margin:0px 80px;text-indent:0px">On Sat, Jan 30, 2021 at 3:56 AM Thomas Baumgart <<a href="mailto:thb@net-bembel.de" target="_blank"><span style="text-decoration:underline;color:rgb(41,128,185)">thb@net-bembel.de</span></a>> wrote:<br></p>
<p style="margin:0px 80px 0px 85px;text-indent:0px">Hi,<br><br>On Freitag, 29. Januar 2021 18:41:59 CET lpcornel wrote:<br><br>> Any chance we can get an emulation update for Quicken 2020? I just got <br>> disconnected 2 days ago from my bank (USAA) and 2019 is the latest <br>> currently available.<br><br>Not sure, if that alone is enough. GnuCash users hit the same problem:<br><br> <a href="https://lists.gnucash.org/pipermail/gnucash-devel/2021-January/045664.html" target="_blank"><span style="text-decoration:underline;color:rgb(41,128,185)">https://lists.gnucash.org/pipermail/gnucash-devel/2021-January/045664.html</span></a><br><br>You can give it a try by selecting "Quicken Windows (Expert)" from the<br>dropdown list and enter the value 2900 (for Quicken 2020) in the edit<br>field which appears to the right of the combo box. No guarantee that<br>this will solve the problem.<br><br>Would be cool to hear about your progress.<br><br>-- <br><br>Regards<br><br>Thomas Baumgart<br><br><a href="https://www.signal.org/" target="_blank"><span style="text-decoration:underline;color:rgb(41,128,185)">https://www.signal.org/</span></a> Signal, the better WhatsApp<br>-------------------------------------------------------------<br>It is better to remain silent and be thought a fool,<br>than to speak, and remove all doubt.<br>-------------------------------------------------------------<br></p>
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