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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I’m wondering if you have any trouble-shooting tips in relation to the error message indicated below. My company uses Kleo to encrypt donation files to our clients,
and this client – whose key has been active since March 2014 – is getting the error message below when attempting to decrypt a .gpg file I’ve prepared for him.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">When he clicks “Show Details” it just says “Unknown error”.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Any assistance you can offer would be much appreciated.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Take care,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Janis<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><img width="562" height="448" style="width:5.8541in;height:4.6666in" id="Picture_x0020_6" src="cid:image005.png@01D24A5A.C7EB14B0" alt="Inline image 1"></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Josh Bizjak [mailto:jbizjak@broadbentinstitute.ca]
<br>
<b>Sent:</b> Monday, November 28, 2016 5:13 PM<br>
<b>To:</b> Janis Demkiw <janis.demkiw@stratcom.ca><br>
<b>Subject:</b> Re: Donation data now uploaded for Broadbent Institute telefundraising<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Still happening<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Mon, Nov 28, 2016 at 5:13 PM, Josh Bizjak <<a href="mailto:jbizjak@broadbentinstitute.ca" target="_blank">jbizjak@broadbentinstitute.ca</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><img border="0" width="562" height="448" style="width:5.8541in;height:4.6666in" id="Picture_x0020_1" src="cid:image006.png@01D24A57.F14E33D0" alt="Inline image 1"><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Mon, Nov 28, 2016 at 5:09 PM, Janis Demkiw <<a href="mailto:janis.demkiw@stratcom.ca" target="_blank">janis.demkiw@stratcom.ca</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi Josh,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Can you please try the two files on Egnyte that are labeled “v2” and let me know if they work?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks again,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Janis</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Josh Bizjak [mailto:<a href="mailto:jbizjak@broadbentinstitute.ca" target="_blank">jbizjak@broadbentinstitute.ca</a>]
<br>
<b>Sent:</b> Monday, November 28, 2016 4:07 PM<br>
<b>To:</b> Janis Demkiw <<a href="mailto:janis.demkiw@stratcom.ca" target="_blank">janis.demkiw@stratcom.ca</a>><br>
<b>Subject:</b> Re: Donation data now uploaded for Broadbent Institute telefundraising</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Your last two donation records wont decrypt in Kleopatra <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Can you re-upload to Egnyte?<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Thu, Nov 17, 2016 at 6:57 PM, Janis Demkiw <<a href="mailto:janis.demkiw@stratcom.ca" target="_blank">janis.demkiw@stratcom.ca</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Hello Josh,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Your newest telefundraising gift files have now been PGP encrypted & uploaded to our Engyte file server.
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Please click on this link to access the server</span>:
<a href="https://stratcom.egnyte.com/" target="_blank">https://stratcom.egnyte.com/</a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Your weekly donation counts are as follows:</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:#1F497D">BI_PRO16b Data Report</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:#1F497D">from 20161107 to 20161113</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:#1F497D"> </span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Single Credit Card = 31</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Monthly Credit Card = 0</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Total = 31</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">All best,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Janis</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="FR" style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:gray">Janis Demkiw -
</span></b><span lang="FR" style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:gray">Data Coordinator
</span><b><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#C1CD23">|</span></b><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:gray">
</span><span lang="FR" style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:gray">Coordonnatrice des données</span><o:p></o:p></p>
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<b><span lang="FR" style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#C1CD23">T</span></b><span lang="FR" style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:gray">
<a href="tel:416.537.6100" target="_blank">416.537.6100</a> x 82 </span><b><span lang="FR" style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#C1CD23">E
</span></b><span lang="FR" style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:gray"><a href="mailto:janis.demkiw@stratcom.ca" target="_blank"><span style="color:gray">janis.demkiw@stratcom.ca</span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
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<b><span lang="FR" style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#C1CD23">Toronto Office /
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<span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:gray">1179 King Street West, Suite 202, Toronto, ON M6K 3C5</span><o:p></o:p></p>
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<p style="margin:0in;margin-bottom:.0001pt"><a name="m_6837797845270480884_UNIQUE_ID_SafeHtml"><span style="font-family:"Calibri",sans-serif;color:#1F497D">Josh Bizjak</span></a><span style="color:black">
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