[kmail2] [Bug 475414] New: Ghost emails in Exchange account

[Gaël de Chalendar]

https://bugs.kde.org/show_bug.cgi?id=475414

            Bug ID: 475414
           Summary: Ghost emails in Exchange account
    Classification: Applications
           Product: kmail2
           Version: 5.24.1
          Platform: Neon
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: folders
          Assignee: kdepim-bugs at kde.org
          Reporter: kleagg at gmail.com
  Target Milestone: ---

SUMMARY


STEPS TO REPRODUCE
1. Configure a Exchange EWS account
2. Use it, for example deleting emails, sometimes in the Microsoft webmail

OBSERVED RESULT
Ghost emails appear in the folder list: unread emails are signaled in the
folders list while no unread email appear in the emails list and no unread
email are visible in the Microsoft webmail.
Trying to fsck or vacuum akonadi does not change anything. Forcing the upadte
of the folder does not work either. 

EXPECTED RESULT
No ghost message should be present.

SOFTWARE/OS VERSIONS
Operating System: KDE neon 5.27
KDE Plasma Version: 5.27.8
KDE Frameworks Version: 5.110.0
Qt Version: 5.15.10
Kernel Version: 6.2.0-34-generic (64-bit)
Graphics Platform: Wayland
Processors: 20 × 13th Gen Intel® Core™ i7-1370P
Memory: 62.4 Gio of RAM
Graphics Processor: Mesa Intel® Graphics
Manufacturer: HP
Product Name: HP EliteBook 840 14 inch G10 Notebook PC

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