[kontact] [Bug 441688] New: "Move to Trash" unavailable from IMAP Inbox
Timothy Pederick
bugzilla_noreply at kde.org
Sun Aug 29 08:10:25 BST 2021
https://bugs.kde.org/show_bug.cgi?id=441688
Bug ID: 441688
Summary: "Move to Trash" unavailable from IMAP Inbox
Product: kontact
Version: 5.16.1
Platform: Fedora RPMs
OS: Linux
Status: REPORTED
Severity: normal
Priority: NOR
Component: mail
Assignee: kdepim-bugs at kde.org
Reporter: pederick at gmail.com
Target Milestone: ---
Created attachment 141115
--> https://bugs.kde.org/attachment.cgi?id=141115&action=edit
Screenshot of IMAP layout that is having problems
SUMMARY
Messages cannot be deleted from the Inbox of my IMAP account(s). The "Move to
Trash" button is greyed out, the "Move to Trash" and "Move Thread to Trash"
context menu items are greyed out, and the keyboard shortcuts (Del and
Ctrl+Del) do nothing.
STEPS TO REPRODUCE
1. Add an IMAP account with an Inbox and subfolders. (It may be necessary to
subscribe to the Inbox, as noted under Additional Information.)
2. Select a message in the Inbox.
3. Delete the message by toolbar button, context menu, or keyboard shortcut.
OBSERVED RESULT
Nothing happens and the GUI options are greyed out.
EXPECTED RESULT
The GUI options are not greyed out and the message is moved to trash.
SOFTWARE/OS VERSIONS
Operating System: Fedora 34
KDE Plasma Version: 5.22.4
KDE Frameworks Version: 5.85.0
Qt Version: 5.15.2
Kernel Version: 5.13.12-200.fc34.x86_64 (64-bit)
Graphics Platform: Wayland
Note that Kontact reports itself as "Version 5.16.2 (20.12.2)". I've put 5.16.1
on this bug because 5.16.2 isn't given as an option. It also reports:
KDE Frameworks 5.85.0
Qt 5.15.2 (built against 5.15.2)
The wayland windowing system
ADDITIONAL INFORMATION
Inbox messages identified as possible scams have a *working* "Move to Trash"
button in the warning.
There is no problem deleting messages from subfolders of the Inbox. A slightly
redacted screenshot of the layout is attached, in case it's of relevance.
This may be part of a general pattern of treating this folder differently to
the others. Unlike the others:
* It wasn't subscribed automatically
* It doesn't have a checkbox in "Manage Local Subscriptions..."
I don't know if it's related, but there is also difficulty in moving messages
from the Inbox. When first clicking on one, the "Move Message To..." options
(both context menu and Message menu) are active for a moment and then are
greyed out. If left for a short time, though, they become active and the
message can be moved. (And I checked: no, "Move to Trash" doesn't likewise
become available after a time.)
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