[kontact] [Bug 352701] New: Kontact forgets how to download messages

testcore testcore at gmail.com
Mon Sep 14 18:49:58 BST 2015


https://bugs.kde.org/show_bug.cgi?id=352701

            Bug ID: 352701
           Summary: Kontact forgets how to download messages
           Product: kontact
           Version: unspecified
          Platform: Archlinux Packages
                OS: Linux
            Status: UNCONFIRMED
          Severity: major
          Priority: NOR
         Component: mail
          Assignee: kdepim-bugs at kde.org
          Reporter: testcore at gmail.com

After a short period of use after login, Kontact/KMail stops doing its f*in job
and won't download messages.  Instead, the placeholder "Retrieving folder
contents" page appears indefinitely.

kill -9'ing and restarting akonadi sometimes helps, but this isn't evan
actually solved every time  - even by a reboot.  Restarting akonadi & kontact
enables the contents of one message to be loaded - proving they can in fact be
read - but accessing any other email in the same inbox results in that goddamn
"Retrieving..." message.

Happens with at least two different account types - a kolab account and an imap
account talking to office365.  Both mail servers are known to be online and can
be reached via telnet.  But when kontact claims to be sending/receiving, its
lie is exposed by the lack of traffic over the interface - i.e. kontact claims
to be syncing, but wireshark captures zero packets destined for either mail
server.  What the fuck?!?

This is with the 4.14.10 version of Kontact as distributed by ArchLinux.

Reproducible: Always

Steps to Reproduce:
1.  Add Accounts for Kolab and Office365 to Kontact via the standard interfaces
2.  Use the accounts for a while, note they work fine
3.  Upgrade at some point to 4.14.x; note that kontact forgets how to do its
fucking job.

Actual Results:  
Kontact does not retrieve email messages.  Kontact doesn't even ATTEMPT to
contact the mail servers.

Expected Results:  
Kontact does retrieves email messages, or at least sends a fucking TCP SYN to
the mail server(s).

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