[Bug 166186] Broken pipe in KIO after network connection lost

[Thomas McGuire]

https://bugs.kde.org/show_bug.cgi?id=166186





--- Comment #13 from Thomas McGuire <mcguire kde org>  2009-10-01 12:23:08 ---
> I've noticed that some developers ignore the reports completely and
> let the reports pile up. Makes then wonder, why to have such database
> at all.

> Showing such ignorance and arrogance towards the community drives 
> people away by just plain disgust. In my opinion at some parts KDE
> has grown too big and popular and healthy community doesn't exist 
> anymore. Sometimes it reminds me from GNOME-users-are-stupid-episode.

It is certainly true that there are problems with the bug handling. We
developers do KDE development in our free time, and there are so many reports
that it is impossible to deal with all of them. For example, I do not ignore
KMail reports, I read all incoming reports and comments, but I don't really
have the time to actually deal with them. The Bugsquad helps us there a lot,
especially in detecting incoming duplicates. Still, the database is useful, I
personally find it especially useful to detect regressions in new releases or
really bad bugs (which I admittedly didn't find the time to fix, for example
the famous Slave::deref() crash). With the limited resources we have, it is
natural that the reports 'pile up', I wish it would be different. That doesn't
mean however that there is no use in bugzilla.

In the KAddressbook case, there is simply not a single developer working on the
old KAddressbook, so having those reports open would not help. It was a mistake
to close the wish reports though, we should have thought about that a bit more.

Please do not attribute our bug handling to ignorance and arrogance, that
doesn't reflect the truth. We care about our software in our users, it is just
that we don't have the resources to express that by dealing with bug reports in
a better way.

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