[Bug 166621] New: Misleading error message(s) for wrong SMTP password

Malte S.Stretz kde-bugger at msquadrat.de
Tue Jul 15 13:35:04 BST 2008


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http://bugs.kde.org/show_bug.cgi?id=166621         
           Summary: Misleading error message(s) for wrong SMTP password
           Product: kmail
           Version: 1.10.0
          Platform: unspecified
        OS/Version: Linux
            Status: NEW
          Severity: normal
          Priority: NOR
         Component: general
        AssignedTo: kdepim-bugs kde org
        ReportedBy: kde-bugger msquadrat de


Version:           1.10.0 (using 4.00.98 (KDE 4.0.98 (4.1 RC1)), compiled sources)
Compiler:          gcc
OS:                Linux (i686) release 2.6.24-19-generic

Seems like I mistyped my password in the account wizard.  Took me a while to find that out because, at some point I suddenly got a message

"Authorization failed, Unable to authenticate via PLAIN.
The server mail.layer0.de replied:
Authentication failed. authentication not supported"

When I tried to actually send a mail, I got

"Sending failed:
Your SMTP server does not support The server responded: "Error: authentication failed".
Choose a different authentication method.
The server responded: "Error: authentication failed"
The message will stay in the 'outbox' folder until you either fix the problem (e.g. a broken address) or remove the message from the 'outbox' folder.
The following transport was used:
 layer0.de"

Please notice that broken error string in line 2 ("does not support " what?).  It then told me to choose a different authentication method.  Why?  I just mistyped my password and it took me 15 minutes to track down a bug in KMail which wasn't one in the end :-/



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