<div dir="ltr"><p style="border:0px solid rgb(217,217,227);box-sizing:border-box;margin:1.25em 0px;font-family:Söhne,ui-sans-serif,system-ui,-apple-system,"Segoe UI",Roboto,Ubuntu,Cantarell,"Noto Sans",sans-serif,"Helvetica Neue",Arial,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:16px;white-space:pre-wrap"><span style="background-color:rgb(255,255,255)"><font color="#000000">Hello KDE Connect community,</font></span></p><p style="border:0px solid rgb(217,217,227);box-sizing:border-box;margin:1.25em 0px;font-family:Söhne,ui-sans-serif,system-ui,-apple-system,"Segoe UI",Roboto,Ubuntu,Cantarell,"Noto Sans",sans-serif,"Helvetica Neue",Arial,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:16px;white-space:pre-wrap"><span style="background-color:rgb(255,255,255)"><font color="#000000">I'm writing to seek assistance with an issue I'm experiencing with KDE Connect on my Windows PC. I'm using KDE Connect to synchronize my phone and PC together, and I'd like to be able to access my phone's files via SFTP in Windows Explorer.</font></span></p><p style="border:0px solid rgb(217,217,227);box-sizing:border-box;margin:1.25em 0px;font-family:Söhne,ui-sans-serif,system-ui,-apple-system,"Segoe UI",Roboto,Ubuntu,Cantarell,"Noto Sans",sans-serif,"Helvetica Neue",Arial,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:16px;white-space:pre-wrap"><span style="background-color:rgb(255,255,255)"><font color="#000000">I've followed the instructions provided in the KDE Connect documentation to enable SFTP access on my phone and to connect to it via Windows Explorer, but I'm not seeing my phone listed in Windows Explorer, and I'm unable to access my phone's files. I've checked to make sure that my phone and PC are connected to the same network, and I've restarted both devices to ensure that they are communicating properly.</font></span></p><p style="border:0px solid rgb(217,217,227);box-sizing:border-box;margin:1.25em 0px;font-family:Söhne,ui-sans-serif,system-ui,-apple-system,"Segoe UI",Roboto,Ubuntu,Cantarell,"Noto Sans",sans-serif,"Helvetica Neue",Arial,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:16px;white-space:pre-wrap"><span style="background-color:rgb(255,255,255)"><font color="#000000">I've also tried connecting to my phone using the default SFTP port number (22), but this doesn't seem to work either. I'm not seeing a port number listed in the KDE Connect settings on my phone, so I'm not sure if this is the issue.</font></span></p><p style="border:0px solid rgb(217,217,227);box-sizing:border-box;margin:1.25em 0px;font-family:Söhne,ui-sans-serif,system-ui,-apple-system,"Segoe UI",Roboto,Ubuntu,Cantarell,"Noto Sans",sans-serif,"Helvetica Neue",Arial,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:16px;white-space:pre-wrap"><span style="background-color:rgb(255,255,255)"><font color="#000000">I'd appreciate any assistance you can provide in resolving this issue. My phone is a [insert make and model], and my PC is running Windows [insert version]. Please let me know if you need any additional information from me to help diagnose the issue.</font></span></p><p style="border:0px solid rgb(217,217,227);box-sizing:border-box;margin:1.25em 0px;font-family:Söhne,ui-sans-serif,system-ui,-apple-system,"Segoe UI",Roboto,Ubuntu,Cantarell,"Noto Sans",sans-serif,"Helvetica Neue",Arial,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:16px;white-space:pre-wrap"><span style="background-color:rgb(255,255,255)"><font color="#000000">Thank you for your time and assistance.</font></span></p><p style="border:0px solid rgb(217,217,227);box-sizing:border-box;margin:1.25em 0px 0px;font-family:Söhne,ui-sans-serif,system-ui,-apple-system,"Segoe UI",Roboto,Ubuntu,Cantarell,"Noto Sans",sans-serif,"Helvetica Neue",Arial,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:16px;white-space:pre-wrap"><span style="background-color:rgb(255,255,255)"><font color="#000000">Sincerely,</font></span></p><p style="border:0px solid rgb(217,217,227);box-sizing:border-box;margin:1.25em 0px 0px;font-family:Söhne,ui-sans-serif,system-ui,-apple-system,"Segoe UI",Roboto,Ubuntu,Cantarell,"Noto Sans",sans-serif,"Helvetica Neue",Arial,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:16px;white-space:pre-wrap"><span style="color:rgb(0,0,0)">Istiak Alam</span></p><p style="border:0px solid rgb(217,217,227);box-sizing:border-box;margin:1.25em 0px 0px;font-family:Söhne,ui-sans-serif,system-ui,-apple-system,"Segoe UI",Roboto,Ubuntu,Cantarell,"Noto Sans",sans-serif,"Helvetica Neue",Arial,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:16px;white-space:pre-wrap">
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