<br><br><div class="gmail_quote">On Thu, Feb 21, 2013 at 9:55 PM, Vishesh Handa <span dir="ltr"><<a href="mailto:me@vhanda.in" target="_blank">me@vhanda.in</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<br><br><div class="gmail_quote"><div><div class="h5">On Fri, Feb 22, 2013 at 3:14 AM, David Edmundson <span dir="ltr"><<a href="mailto:david@davidedmundson.co.uk" target="_blank">david@davidedmundson.co.uk</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<br><br><div class="gmail_quote"><div><div>On Thu, Feb 21, 2013 at 8:52 PM, Vishesh Handa <span dir="ltr"><<a href="mailto:me@vhanda.in" target="_blank">me@vhanda.in</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<br><br><div class="gmail_quote"><div><div>On Fri, Feb 22, 2013 at 2:11 AM, Martin Klapetek <span dir="ltr"><<a href="mailto:martin.klapetek@gmail.com" target="_blank">martin.klapetek@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>On Thu, Feb 21, 2013 at 7:23 PM, David Edmundson <span dir="ltr"><<a href="mailto:david@davidedmundson.co.uk" target="_blank">david@davidedmundson.co.uk</a>></span> wrote:<br></div><div class="gmail_quote">
<div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
As Martin posted a review recently I remembered I forgot to send a summary of a discussion we had at FOSDEM.<div><br></div><div>Right now our notifications suck. Most the time they appear they're just annoying rather than informative.</div>
<div>We had a talk and decided to work out what we actually wanted to happen rather than just randomly hacking with no direction. We outlined a list of situations where accounts can't connect/fail to connect which covers pretty much all the categories and talked through what should happen in each case.</div>
<div><br></div><div><div>Terminology used below:</div><div> not connected to network = network manager knows if you're offline</div><div> not connected to internet = network manager thinks you're online, but really you're not for whatever reason.</div>
<div>(this isn't quite accurate, but it'll do for the purposes of describing)</div><div><br></div><div>When trying to connect:</div><div><br></div><div> - Computer not connected to network</div><div> Don't even allow to go online. Block it in the UI and show that we are offline.</div>
<div> Supress any errors</div><div><br></div><div> - Computer not connected to internet / host is down</div><div> 1 notification for all errors.</div></div></blockquote><div><br></div></div><div>...is it going to reconnect? Or just show error and stay offline?</div>
<div>
<div> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div> - Hostname is wrong</div><div> notify... (same as above)</div>
<div><br></div><div> - Username/Password/Certifcate wrong</div><div> Prompt for password/certificate</div><div> Keep prompting until user hits cancel</div><div> No notification if you hit cancel</div><div><br></div>
<div>Suddenly disconnected:</div><div> - Computer no longer connected to the network</div><div> Do Nothing</div><div><br></div><div> - Computer no longer connected to internet / host breaks</div><div> Try reconnecting...and then... ???</div>
</div></blockquote><div><br></div></div><div>I'd say show notification "we tried to reconnect 3 times, but no luck, staying offline, sorry".</div></div></blockquote></div></div><div><br>I'm not completely sure I understand this, but if this is the same case as I'm connected to the network but not the internet. Then how about instead of trying 3 times, you try after an increasing time limit.<br>
<br>Initially maybe after 10 seconds? 30 seconds, a minute? 5 minutes? Also, more importantly, you show the user that you are now disconnected and you'll be trying to connect again in <x> amount of time, AND allow the user to say "Connect </div>
</div></blockquote><div><br></div></div></div><div>I agree the reconnecting at the exponentially increasing intervals makes sense, but having 3 notifications per account in the first 100 seconds isn't an improvement.</div>
</div></blockquote></div></div><div><br>Oh. I was just suggesting that we try to reconnect after that specified time interval. Nothing about showing notifications. I don't think this warrants a notification. If the user is using IM, he/she will notice when it goes offline. Plus, other services which depend on the internet will also go offline. This is nothing to bug the user about.<br>
<br></div></div>Instant messaging is not that important that you annoy me with a notification about it. Under any circumstance.<span class="HOEnZb"><font color="#888888"><br><br></font></span></blockquote><div>Instant messaging is super important. On this ML anyway :P</div>
<div><br></div><div>We are trying to cut down our notifications, which is what this thread is about. Right now they're really really annoying. </div><div><br></div><div>We do, however, need some mechanism for the user to be notified that they've put in the wrong hostname (for example) and are trying to connect, especially if you're starting from the presence applet. Having it sit there looking like it's working and not doing a lot, isn't very good. Some messages (like the Facebook one that tells you you need to log in to the web client because you've switched countries) need to be shown. We can't do it "in app" because we can't be sure they have the contact list opened.</div>
<div><br></div><div><br></div><div>Other thoughts:</div><div> - We should put connection errors in the contact list combo box tooltip (where the status is)</div><div><br></div><div><br></div><div>David</div><div><br></div>
<div> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><span class="HOEnZb"><font color="#888888">-- <br><span style="color:rgb(192,192,192)">Vishesh Handa</span><br>
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