"Unable to load a valid driver"

[Kurt Pfeifle]

Chris Howells wrote:


> Hi,
> 
> Another problem ;)
> 
> I'm using the hipjs-rss drivers in combination with CUPS and a HP DeskJet 3820 
> (I got the PPD file from linuxprinting.org). I'm using the KDE 3.1beta2 
> source packages and Qt 3.0.5.
> 
> When I click on the printer in the printing manager, and choose "Configure..." 
> I get the following message:

To determine if it is a CUPS or KDEPrint problem, try this:

   lpoptions -p <printername> -l

Do you get output or complaints?

> "Unable to load a valid driver for printer hpdj3820. Error message received 
> from manager:
> 
> The IPP request failed for an unknown reason."
> 
> I can't anything useful in /var/log/cups.

What is the "LogLevel" in cupsd.conf? It should be "debug"... (You may be
able to change it with the KDEPrint interface in kcontrol or via
"kaddprinterwizard --serverconfig", click "Log" on left, select "Debug
information" at "Log level:"

Cheers,
Kurt

> Thanks.
> 
> - -- 
> Cheers, Chris Howells -- chris@chrishowells.co.uk, howells@kde.org
> Web: http://chrishowells.co.uk, PGP key: http://chrishowells.co.uk/pgp.txt
> KDE: http://www.koffice.org, http://edu.kde.org, http://usability.kde.org